It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Why Ingram Micro?
Business on 6 continents. 28 000 employees worldwide. 1300+ employees in Bulgaria. 50 modern offices. 40+ years of technology and Supply Chain experience. The numbers are impressive but what matters the most is the people. Ingram Micro is a leader in the IT industry because of our diverse and talented workforce.
What you’ll do?
- Work on cross functional project teams, and trouble-shoot complex issues.
- Create solutions operational documentation that can be managed by the Ingram Micro Site Support teams.
- Manage critical service desk incidents within SLA, providing leadership in troubleshooting.
- Plan, coordinate, structure, and execute complex tasks that involve multiple teams and technologies.
- Work with project managers to define and deliver project tasks on time and budget, tracking and reporting time as required.
What you’ll bring:
- Degree in computer science or equivalent job-related experience
- Cisco Networking Technologies (2 years)
- Cisco LAN Switches (2 years)
- Experience configuring and managing Cisco core and Cisco access switches.
- Experience in configuring and managing Meraki cloud hardware – switches, access-point, security appliances and switch stacks,chassis based switches
- Experience with routing distribution protocols such as EIGRP and OSPF.
- Demonstrated experience troubleshooting in complex LAN environments.
- Excellent understanding and troubleshooting of L3 environment.
- QoS end to end troubleshooting for voice/video.
- Experience in configuring and maintenance of Fortigate firewalls
- Wireless Network Technology (2 years)
- Experience configuring Cisco wireless LAN controllers and Cisco access points.
- Experience configuring SSID’s across multiple locations.
- Experience configuring security settings on wireless such as WPA2.
- Ability to troubleshoot wireless connectivity issues including performance issues.
- Understanding of BGP routing in a multi-carrier environment
- Understanding of WAN QoS policy design and management
- Knowledge of new WAN technologies such as iWAN and performance routing
- Understanding of network security technologies, like Cisco ASA or Palo Alto
- CCNA/CCNP certification and Fortinet certifications like NSE are considered as advantage
What you’ll receive:
Apart from great parties, team spirit and a positive mindset, we also have:
- Competitive salary & Bonus system
- Additional health insurance and Life insurance
- Food vouchers & Transport Allowance
- Well-being Program & Multisport card
- Referral and baby bonus
- Paid holiday days increasing in time
- Language courses
- Free access to LinkedIn Learning Platform
- Great career growth and development opportunities
- Hybrid type of work
- Modern office space with free coffee and hot beverages
- Company discounts
- Recognition awards
We promise our recruitment process is not scary. It is even fully remote. Apply now!