ServiceNow Technical Consultant ( SecOps Module)

Global Tooling & Automation is an international Inetum entity. Our objective is to build and ensure the proper functioning of solutions for Inetum delivery and to guarantee the expected level of quality.

The Position:

• You will be fully integrated into the Global Tooling & Automation entity, especially into the ServiceNow team.

The mission:

• We are seeking a Technical Consultant specialized in ServiceNow, with a strong focus on the Security Operations (SecOps) module.
• The ideal candidate will support the design, implementation, and continuous improvement of our ServiceNow platform in alignment with business objectives and industry best practices. You will act as a trusted advisor to stakeholders, bridging business requirements with technical solutions.

Key Responsibilities

• Act as a subject matter expert on ServiceNow SecOps, providing technical consulting and solution design.
• Collaborate with internal teams and stakeholders to understand business needs and translate them into detailed technical specifications and user stories.
• Customize and configure the ServiceNow SecOps module, including Security Incident Response, Vulnerability Response, and Threat Intelligence.
• Support integrations between ServiceNow SecOps and external security tools (e.g., SIEM, threat feeds, vulnerability scanners).
• Develop automation scripts and workflows to streamline and optimize security-related processes.
• Ensure platform compliance with security frameworks, internal governance standards, and ServiceNow best practices.
• Guide and support internal teams on the ServiceNow platform, with emphasis on SecOps capabilities.
• Keep up to date with the latest trends and updates in ServiceNow and cybersecurity, ensuring platform enhancements are aligned with evolving needs.
• Troubleshoot issues, perform root cause analysis, and propose scalable technical solutions.

Profile

• Bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 2 years of hands-on experience with the ServiceNow SecOps module.
• Strong understanding of ServiceNow architecture, scripting (JavaScript), and data modeling.
• Experience with security tools and technologies such as SIEM, vulnerability scanners, threat intelligence platforms, etc.
• Good knowledge of Windows/Linux environments, SQL, and database structures.
• Familiarity with security frameworks and IT service management practices (e.g., ITIL).
• Experience working in or with Infrastructure or Security Operations teams.

Core Competencies

• Strong analytical and problem-solving mindset.
• Excellent communication skills – able to explain technical solutions clearly to both technical and non-technical audiences.
• Team player with a proactive, self-driven attitude.
• Fluent in English, both written and spoken.
• High motivation to grow and develop in the ServiceNow ecosystem.

Benefits:

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings

Our Mission Statement

Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society.

Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.

For more information, visit: www.inetum.com.