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Lien Negotiator

Impact BPO
United States only

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We are seeking a detail-oriented and organized Lien Negotiator to join our growing legal team. The ideal candidate will have experience handling medical bills, subrogation liens, and legal documentation within a law firm, insurance company, medical billing office, or similar environment. This role requires strong analytical skills, excellent communication, and the ability to manage multiple cases in a fast-paced setting.


Responsibilities:
  • Assist lien negotiators with the review, organization, and analysis of medical bills, insurance statements, and lien-related documentation.

  • Request, track, and follow up on lien information, itemized statements, and outstanding balances.

  • Maintain accurate and updated lien logs, case notes, and documentation within the firm’s case management system.

  • Collaborate with case managers, paralegals, and attorneys to ensure efficient case resolution and timely disbursement.

  • Manage correspondence from subrogation providers and inform lien negotiators of communications requiring action.

  • Support the negotiation and resolution process by organizing and monitoring required documentation.

  • Uphold confidentiality and comply with all legal, ethical, and firm-specific standards.

  • Ensure all case files and records remain organized, complete, and up to date.


Requirements
  • Strong written and verbal communication skills.

  • Knowledge of medical terminology and legal documentation.

  • Ability to work independently and collaboratively within a team environment.

  • Previous experience in a law firm, insurance company, medical billing office, or related field preferred.

  • Proficiency with case management software and Microsoft Office applications (Word, Excel, Outlook) as well as Adobe Acrobat Pro.

  • Ability to review, analyze, and reconcile medical bills and subrogation liens for distribution sheets.

  • Familiarity with personal injury cases, medical billing, or lien resolution is a plus.

  • Experience with CLIO is considered a strong advantage.

  • Strong organizational skills with the ability to manage multiple deadlines and cases simultaneously.

  • High attention to detail and accuracy in document management and data entry.

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours
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Impact BPO

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