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IDT CorporationIC

Senior DevOps / ML Infrastructure Engineer - AI Lab

IDT Corporation is a leading global provider of communication and payment services, dedicated to helping people connect and share resources easily and affordably.

IDT Corporation

Employee count: 1001-5000

GE, MD + 1 more

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As a Senior DevOps / ML Infrastructure Engineer in our AI Lab, you'll maintain and scale our infrastructure while enabling seamless ML model integration into production workflows.
You'll work alongside our Senior MLOps Architect to build a comprehensive ML platform that serves multiple teams across the organization.

What You'll Do:

  • Manage multiple orchestration platforms: Kubernetes in AWS (CloudFormation) and on-prem Kubernetes clusters-
  • Maintain Apache Flink infrastructure (managed in AWS or self-hosted in on-prem Kubernetes)
  • Handle production support, incident response, and on-call rotations
  • Perform regular patching activities and security vulnerability remediation
  • Support and maintain workflow engine infrastructure
  • Improve observability by utilizing Prometheus, Grafana, Splunk, Slack alerts, etc.

MLOps & Platform Development:

  • Collaborate with Senior MLOps Architect to build and maintain ML infrastructure
  • Set up and configure MLflow for experiment tracking and model registry
  • Build automated MLOps pipelines for model training, experimentation, and deployment (Champion-Challenger, shadow mode)
  • Support feature calculation pipelines and ETL processes
  • Enable model serving infrastructure for Python-based ML services

We're Looking For:

  • 3-5+ years of professional experience in DevOps or infrastructure engineering
  • Strong hands-on experience with AWS services (EKS, ECR, SQS, S3, Managed Kafka, Managed Prometheus)
  • Deep experience with Kubernetes in production environments (multi-cluster management is a plus)
  • Proficiency with infrastructure as code: AWS CloudFormation and CDK (AWS Cloud Development Kit)
  • Experience with containerization (Docker) and container orchestration
  • Knowledge of setting up and maintaining CI/CD pipelines (GitHub Actions, ArgoCD, Jenkins, etc.)
  • Hands-on experience with observability tools: Prometheus, Grafana, Splunk- Experience with production support, incident response, and on-call rotations
  • Strong communication skills (English B2+)
  • Ability to work collaboratively with cross-functional teams (MLOps engineers, data scientists, software engineers)

It would be a plus:

  • Experience with Apache Flink, Kafka, or other stream processing frameworks
  • Understanding of ML lifecycle: model training, evaluation, deployment patterns
  • Experience with workflow engines or rule engines
  • Knowledge of fraud prevention, fintech, or compliance domains
  • Understanding of feature stores, ETL pipelines, and data engineering concepts

What We Offer:

  • Remote work flexibility – work from anywhere- B2B contract with competitive gross compensation in USD
  • Top-tier hardware to support your productivity
  • A challenging role in a team of skilled professionals with opportunity to grow into MLOps specialization
  • Direct collaboration with Senior MLOps Architect to learn and contribute to ML platform development
  • Continuous learning and career growth opportunities
  • Coverage for professional development: training, seminars, and conferences
  • Access to high-quality English lessons
  • Impact: Your work will directly prevent fraud while enabling secure financial access globally
Why This Role:
This position offers a unique opportunity to work at the intersection of traditional DevOps and MLOps. You'll maintain critical infrastructure while building expertise in ML infrastructure, model deployment, and workflow integration. You'll complement our MLOps Architect by handling general infrastructure needs while growing your ML platform skills, ultimately enabling faster delivery of ML capabilities across the organization.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Georgia +/- 0 hours, and 2 other timezones

About IDT Corporation

Learn more about IDT Corporation and their company culture.

View company profile

IDT Corporation is a prominent player in the global telecommunications and financial services sector, renowned for its innovative approach to providing communication and payment solutions. Founded in 1990 by entrepreneur Howard Jonas, the company has evolved significantly to cater to the diverse needs of individuals and businesses worldwide. With its headquarters in Newark, New Jersey, IDT operates across various continents, employing around 1,820 people. The company is publicly traded on the New York Stock Exchange under the ticker IDT.

For over four decades, IDT has been at the forefront of technological advancements, driving the development of services that empower families and businesses to connect cost-effectively. Its flagship brands—including BOSS Revolution, net2phone, and National Retail Solutions—offer a comprehensive suite of services like international calling, money transfers, and POS systems, catering to millions of customers globally. Furthermore, IDT’s commitment to innovation is evident in its fintech initiatives, which leverage cutting-edge technology to facilitate secure transactions. This dedication to customer satisfaction and operational excellence has cemented IDT's reputation as a leader in its industry.

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IDT Corporation

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