ICE Consulting

Through groundbreaking technology, we are revolutionizing IT management and cybersecurity at ICE Consulting, Inc. Founded in 1997 by Uzair Sattar, our company has dedicated over two decades to providing comprehensive managed IT services and managed security services tailored for small to medium-sized enterprise clients, with a particular emphasis on the biotech and life sciences sectors. We pride ourselves on delivering end-to-end, vendor-independent managed IT solutions and possess specialized expertise in cybersecurity monitoring and response, also known as Security Operations Center-as-a-Service (SOCaaS). Our innovative approach allows us to function as a standalone IT department for our clients or to provide expert IT consulting services that supplement and complement their internal IT teams. We are committed to taking care of our clients' IT infrastructure, whether on-cloud or on-premise, enabling them to focus on their core business operations. ICE Consulting is equipped to audit, design, configure, install, and maintain complex IT systems, positioning us as a single source for all IT needs.

Our operational philosophy centers on integrity, collaboration, and experience, ensuring that we provide the high level of service and expertise our clients require, while maintaining the personalized attention they deserve. Headquartered in Milpitas, in the heart of Silicon Valley, ICE Consulting has expanded its reach to serve clients from San Francisco to San Diego, and supports remote offices globally, including in Asia, Europe, and South America. Our international presence is further solidified by a fully owned and operated office in Asia. We are SOC 2 Certified, a testament to our commitment to the security, confidentiality, and privacy of our clients' data. This certification is crucial, especially as we help numerous companies navigate various compliance requirements such as ISO 27001, NIST, HIPAA, GDPR, and more. Our specialized team of engineering and support staff, coupled with our consultative approach to IT compliance, processes, procedures, and security, allows us to implement IT best practices effectively. We leverage partnerships with leading technology vendors like VMware, Okta, CarbonBlack, Microsoft, FortiGate, and Palo Alto Networks to design and execute robust cloud technology stacks and IT infrastructures for our clients. Our dedication to client satisfaction is reflected in our 97% client satisfaction score from over 5,000 reviews.