Adobe Journey Optimizer Architect(AJO Architect)

Journey Architecture & Blueprinting

• Design scalable, reusable journey components and logic frameworks aligned with AJO capabilities and business requirements.
• Create high-level journey blueprints that support NBA logic, personalization, and multichannel orchestration.
• Ensure consistency and feasibility across pods and use cases.

Pod Enablement & Design Support

• Act as a design lead across agile pods, validating journey logic and supporting AJO builders.
• Provide reusable templates, documentation, and guidance to accelerate pod-level execution.
• Promote consistency across pods while enabling flexibility for experimentation and variation.

Requirements

Required Qualifications

• Bachelor’s degree in Experience Design, Marketing, Information Systems, or a related field—or equivalent work experience
• 5+ years in experience architecture, customer journey design, or marketing technology.
• Deep understanding of Adobe Journey Optimizer (AJO), Real-Time CDP, and NBA decisioning platforms.
• Proven ability to design scalable, reusable journey frameworks and logic structures.
• Strong collaboration skills across agile pods, data science, engineering, and marketing strategy teams.
• Familiarity with multichannel personalization, compliance (HIPAA, TCPA), and consent frameworks.
• Experience working in agile environments and collaborating across pods

Preferred Qualifications

• Experience supporting MarTech platform migrations or platform enablement initiatives
• Familiarity with NBA experimentation frameworks and multivariant testing strategies
• Background in healthcare, insurance, or other regulated industries
• Exposure to scaled agile frameworks (e.g., SAFe, LeSS)
• Certification in Experience Design, Product Management, or Marketing Technology
• Experience collaborating with data science and engineering teams on personalization logic
• Knowledge of consent and preference management frameworks and their impact on journey

Highlights

Adobe Journey Optimizer || Architect || Remote

We are looking for an AJO SME, they do not need to be an Architect specifically but need to be an absolute rockstar in AJO.