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Hotplate is an online ordering platform designed to help independent chefs and bakers start, manage, and grow their food businesses through a streamlined pre-order and pickup model.
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Hotplate exists to enable anyone to start and scale a local food business without a brick and mortar.
The traditional brick and mortar restaurant model is broken: it requires six figures in upfront capital and comes with high operating costs. Within their first year, 2/3 of all restaurants and bakeries close.
The next wave of food entrepreneurship is emerging. These chefs and bakers run businesses from home, commissary kitchens, or mobile pop-ups. They generate hype and buzz on Instagram and run almost entirely on pre-orders. The result is 50-80% profit margins, over 10x the traditional 5% margin of a brick and mortar.
But today's e-commerce tools weren't built for this way of selling food. Without Hotplate, chefs and bakers hack together DMs, Google Forms, Square, and Shopify. They spend more time managing logistics than growing their business.
We support the top pop ups in the country, many of which are recognized by the New York Times, Infatuation, Eater, etc. and recently crossed 5,000 businesses and $80M paid out on the platform, but we're just getting started.
By building the foundational tool for this new model, we have the opportunity to fundamentally change the food industry for the better: increasing the diversity and accessibility of food by making it possible for anyone to start a food business.
If you want to read more to make sure Hotplate is a good fit, check out our philosophies on hiring, fundraising, and our values.
Role description
If you don't see an open role (yet!) for your skillset and want to join us, please submit your resume and details here.
We'll be growing the team in 2026, and will be opening roles up across several functions.
We look forward to hearing from you!
Hotplate is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.
About the job
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About Hotplate
Learn more about Hotplate and their company culture.
For many talented chefs and bakers, the dream of starting their own food business is often hindered by significant barriers. The traditional restaurant model is notoriously expensive, with high overhead costs, low margins, and a reliance on foot traffic that can be unpredictable. Many aspiring food entrepreneurs find themselves managing orders through a clumsy combination of direct messages, spreadsheets, and payment apps, which is not only time-consuming but also prone to errors. This ad-hoc system creates a ceiling on their growth, preventing them from scaling their passion into a sustainable business. Customers, in turn, miss out on the diverse and authentic culinary experiences these independent creators could offer, simply because the logistical hurdles are too great for the chefs to overcome on their own.
Hotplate provides a comprehensive solution designed to empower these independent food creators. Our platform offers a streamlined online ordering system built specifically for the unique needs of food pop-ups and home-based businesses. With Hotplate, chefs can effortlessly create a beautiful online storefront, announce their 'food drops,' and manage pre-orders with ease. We eliminate the chaos of manual order tracking by providing automated prep lists, packing tickets, and customer notifications via text message. This allows our users to focus on what they do best: creating delicious food. By handling the backend logistics, from inventory management to payment processing, we help chefs build and nurture direct relationships with their customers, fostering a loyal community around their brand. Our goal is to democratize the food industry, making it more accessible and diverse by enabling anyone with a talent for cooking to launch and grow their business successfully.
Tech stack
Learn about the tools and technologies that Hotplate uses to build, market, and sell its products.
Hotplate employees can create an account to update this tech stack.
Hotplate
Company size
11-50 employees
Founded in
2020
Chief executive officer
Ben Klenk, Rishi Talati
Markets
Employees live in
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