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HitachiHI

Senior Field Service Engineer (Grid Automation)

Hitachi, Ltd. is a Japanese multinational conglomerate that focuses on Social Innovation Business, combining IT, OT, and products to address societal challenges and contribute to a sustainable future.

Hitachi

Employee count: 5000+

United Kingdom only

Location:

Remote - England, United Kingdom

Job ID:

R0101960

Date Posted:

2025-07-29

Company Name:

HITACHI ENERGY UK LIMITED

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

No

Job Description:

Hitachi Energy has an exciting opportunity to join the Grid Automation Team as a Senior Field Service Engineer. This role involves contributing to the advancement of power grid technology, impacting the world of power grids positively.

The position entails traveling to various sites across the United Kingdom to engage with customers, ensuring the maintenance or surpassing of their service expectations. As part of the role, you will be on an 'on-call Rota' to deliver emergency call-out services to existing customers, fostering a dynamic environment within a supportive engineering team committed to offering innovative solutions to our valued customers.

This opportunity offers flexible working from sites across England and our Stone (Staffordshire) office.

** Unfortunately, no Visa sponsorship is on offer for this position **

How you'll make an impact:

  • Maintain the reporting and record system for customer problems, maintenance, and fixes.

  • Provide technical support to both customers and colleagues in evaluating technical requirements and answering associated technical queries.

  • Fault-finding complex systems.

  • Assist Sales & Tendering in imparting customer- and site-specific experience and knowledge.

  • Preparation of technical & test specifications, test reports.

  • Ensure compliance with Quality Management System, Safety Procedures, and Accountancy Policies.

  • Help to maintain customer spares and customer standby systems.

  • Preparation of method statements and risk assessments for on-site work activities.

  • Ensure conformity to the Hitachi Energy Electrical Safety Management System.

  • Understand the environmental risks associated with the business unit.

Your background:

  • Proven experience in the industry with a desire to experience nationwide site work

  • Knowledge of SCADA / RTU’s / Electrical protection / Critical Telecommunications solutions.

  • Working Knowledge of communication networks.

  • Working knowledge of IEC61850.

  • Customer-focused and fluent in spoken and written English

  • HNC/HND in an Engineering discipline

What We Offer

  • Inclusive Work Environment: We foster a diverse and inclusive workplace where everyone feels valued and respected.

  • Career Growth: Enjoy excellent career opportunities in a global company that supports your professional development.

  • Supportive Team: Be part of a team with inspiring colleagues who collaborate and support each other.

  • Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements.

  • Competitive Benefits: Receive a competitive salary and pension plan.

More about us

Bring your very own sense of pride and purpose as you help us drive forward the Fourth Industrial Revolution – creating a sustainable future for our planet, and your career. Join Hitachi and harness the power of our diverse global network, as you collaborate with and learn from our world-class teams.
With Hitachi Energy's complementary strengths, we plan to form a new and stronger global leader in the power sector. Hitachi Energy will have more than 230 years of combined heritage and experience. Join us on this exciting journey.
Talent Partner, Dianne Cooper - Dianne.cooper@hitachienergy.com will answer your questions on the position.

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Hitachi

Learn more about Hitachi and their company culture.

View company profile

At Hitachi, our core mission is to 'contribute to society through the development of superior, original technology and products'. This foundational principle, established by our founder Namihei Odaira in 1910, continues to guide our endeavors as we navigate the complexities of the modern world. Our values of Harmony, Sincerity, and Pioneering Spirit are not just words; they are the bedrock of our corporate culture, shaping how we interact with our stakeholders, conduct our business, and innovate for the future. We believe in fostering a vibrant and enterprising company that is open to new ideas, respects the abilities of every employee, and inspires the confidence to tackle new challenges. This culture of empowerment and collaboration is crucial as we strive to deliver innovations that answer society's challenges. Our team, with its diverse talents and proven experience in global markets, is dedicated to inspiring the world.

Our commitment extends to creating a sustainable future. We are acutely aware of global challenges such as resource scarcity, energy demands, and environmental issues, and our vision is to be a leader in solving these through our Social Innovation Business. This involves combining advanced IT with operational technologies (OT) and products to create a future where people can live safer and richer lives. We are constantly pushing boundaries and seeking to co-create solutions with our customers and partners. Integrity, safety, and quality are paramount in all our operations, reaffirming our license to operate as a responsible corporate citizen. We are dedicated to open, transparent, and reliable business practices, valuing the environment and striving to build a prosperous community. At Hitachi, we are not just building products; we are building a better future, driven by a pioneering spirit and a steadfast commitment to societal progress.

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Hitachi hiring Senior Field Service Engineer (Grid Automation) • Remote (Work from Home) | Himalayas