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Hicuity HealthHH

Care At Home Administrative Assistant

Hicuity Health is a leading provider of telemedicine services aimed at enhancing patient care through innovative solutions and partnerships with healthcare facilities.

Hicuity Health

Employee count: 201-500

United States only

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Who We Are

Hicuity Health is the leader in delivering expert telemedicine care in support of patients and bedside care teams in acute and critical care environments. Since our founding in 2006, Hicuity Health has pioneered provider-to-provider telemedicine, fueling success with clinical and technical innovation.

What We're Solving

Hicuity Health leverages telemedicine to address clinical needs and staffing shortages for a diverse range of clients and care venues nationwide, including health systems, hospitals, post-acute care facilities, and at-home acute care environments.

Our Mission

For nearly two decades, Hicuity Health has delivered “Care Innovated” to its clients and patients. Across a range of services, Hicuity offers clinical, technical, and operational expertise that improves patient care and supports healthcare facilities nationwide.

The Role

The Care at Home (CAH) Administrative Assistant delivers high-level administrative and organizational support through efficient office operations.

You Will

  • Own clinical scheduling and staffing needs:
    • Build and release CAH RN schedule based on schedule of schedules timeline.
    • Ensure all floors have adequate RN coverage taking into account:
      • Licensing
      • System access
      • Training
      • PTO, and call in management
    • Coordinate with Operations, MSO (Medical Staff Office,) Payroll, and IT teams to support workflow continuity and organizational effectiveness.
    • Ongoing validation of time and attendance in accordance to state laws.
    • Review, validate, and complete monthly invoice.
    • Maintain Hicuity’s education platform including:
      • Adding and assigning new users.
      • Removing termed users.
      • Uploading nursing huddles.
      • Tracking/monitoring completion rates.
    • Maintain nursing competencies.
      • Create and share competencies for new hires.
      • Create and share competencies for cross training nurses.
      • Tracking completion of competencies.
    • Managing the access process for all CAH staff.
    • Working in partnership with MSO team on CAH credentials/licensing.
    • All other duties as assigned within scope.

What We’re Looking For

  • Experience with complex scheduling preferred, but not required.
  • Evidence of sound judgment and strong problem-solving skills.
  • Strong analytical, organizational and business skills
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to take initiative and self-manage.
  • Ability to balance multiple projects concurrently, follow through, and focus on details.
  • Proficient in Microsoft Office (Word, Outlook, Excel and PowerPoint).
  • Bachelor's degree preferred.
  • This job may be performed remotely from anywhere in the United States, except that this job may not be filled or performed in Washington, California, New York, Illinois, Nevada, Pennsylvania, Montana, Oregon, or Colorado.

As Part Of Our Team, Team Members Receive

    • Hicuity Health fuses a friendly and collegial work environment with high performance standards.
    • Our compensation plans include:
      • Base salary (hourly)
      • Generous paid time off
      • Bonus opportunity
      • Competitive benefit programs

Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About Hicuity Health

Learn more about Hicuity Health and their company culture.

View company profile

Hicuity Health initiated innovative telemedicine patient care with its founding almost two decades ago, introducing a virtual hospital model to help diverse bedside teams care for their critically ill patients. Our innovative care now extends across a growing number of service lines, a range of patient care settings, and nationwide to deliver Care Innovated to more than 175,000 patients each year.

If our care was delivered in a single building, Hicuity Health would be the largest acute care hospital in the nation. Hicuity’s Care Innovated is anchored by key service differentiators, such as Provider-to-Provider Telemedicine Experience, which builds on nearly two decades of experience that jumpstarts our partners’ expertise and maximizes their service success. Additionally, our proprietary Hicuity HUB enables customized workflows and dynamic staffing models that drive efficiency and unite care across our nearly 400 clinical staff. Our emphasis on partnership and collaboration with client facilities confirms that the ability to deliver care as one team improves outcomes.

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Hicuity Health

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