United States onlyThe Industry Listener is a front-line role that builds trust, listens deeply, and learns the Power & Utilities industry through thoughtful conversations and relationship-building. Success is measured by quality of conversations, strength of relationships, and usefulness of insights.
Requirements
- Initiate respectful, thoughtful outreach to utility leaders, vendors, and adjacent industry professionals
- Conduct conversations focused on listening, learning, and understanding
- Build credibility through curiosity and industry-relevant questions
- Identify recurring pain points, priorities, and trends
- Capture the exact language prospects use to describe their challenges
- Document insights clearly in the internal knowledge hub / CRM
- Hand off warm relationships and context to AEs or leadership when appropriate
- Partner closely with the Knowledge Curator to organize and tag insights
- Provide feedback on messaging, positioning, and outreach effectiveness
- Represent Haystack as a thoughtful, modern, non-salesy partner
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Flexible, generous PTO policy
- Fully remote work environment
- Professional development opportunities and exposure to senior leadership
- A collaborative, supportive team that values curiosity, quality, and thoughtful progress
