Strategy & Operations Analyst

About HappyRobot

HappyRobot is a platform to build and deploy AI workers that automate communication. See a demo

Our AI workers connect to any system or data source to handle phone calls, email, messages…

We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.

We raised a Series A round from a16z and YC and we’re growing very fast, on track to hit double digit ARR by June this year.

We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment, working from 9 to 9, six days a week.

Role Overview

We’re looking for a Strategy & Operations Analyst to support day-to-day business operations by analyzing data, identifying inefficiencies, and optimizing workflows.

What You’ll Do:

• Analyze operational data to identify trends, inefficiencies, and areas for improvement.

• Assist in process optimization, workflow automation, and operational efficiency.

• Support cross-functional teams with data-driven insights and reporting.

• Maintain and update internal dashboards, reports, and documentation.

• Help streamline internal processes across finance, sales, procurement, and customer support.

• Collaborate with teams to improve business operations and efficiency.

• Assist in project management and execution of strategic initiatives.

• Support contract management and procurement workflows, ensuring compliance and efficiency.

• Contribute to go-to-market operations by improving coordination between sales, finance, and legal teams.

• Ensure data accuracy and integrity in operational systems.

Must have

• Strong analytical and problem-solving skills with attention to detail.

• Proficiency in Excel/Google Sheets (SQL, Python, or BI tools are a plus).

• Excellent organizational and communication skills.

• Founder Mindset - You're here for a reason and ready to take risks for something unknown.

• Ability to work in a fast-paced, dynamic environment.

Why join us?

• Opportunity to work at a high-growth AI startup, backed by top investors.

• Fast Growth - Backed by a16z and YC, on track for double-digit ARR.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Comprehensive Benefits - Healthcare, dental, vision coverage.

• Work With the Best - Join a world-class team of engineers and builders

The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.

By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.

In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.

If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through [email protected] subject to the GDPR.

For more information, visit https://www.happyrobot.ai/privacy-policy

By submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.