Croatia onlyGuidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!
Description:
Title: HR Operations Analyst
Reports to: Chief People Officer
Department/Location: Remote
FLSA Status: Exempt
Summary:
The HR Operations Analyst plays a critical role in supporting a best-in-class onboarding and employee experience at Guidelight Health. This position is responsible for managing new hire onboarding workflows, coordinating system setup for incoming teammates, ensuring Day 1 readiness, and supporting the optimization of our HR technology ecosystem—including Paylocity, Greenhouse, and related tools.The ideal candidate is highly organized, tech-savvy, proactive, and passionate about delivering seamless, supportive teammate experiences. This role will spend the majority of time overseeing onboarding operations and working cross-functionally with IT, hiring managers, and People Experience partners.
Responsibilities:
- Onboarding:
- Launch and manage Paylocity onboarding tasks, ensuring new hires complete required documentation and activities ahead of their start date.
- Oversee new hire system setup, including Paylocity accounts, Greenhouse transitions, Microsoft 365 accounts, HealthStream, KIPU, and other platforms as needed.
- Coordinate with IT for equipment provisioning (laptops, virtual desktop setups, accessories) and ensure timely shipment.
- Maintain onboarding checklists, trackers, and process documentation to ensure consistency and compliance.
- Support Orientation planning, logistics, and execution—ensuring new hires feel welcomed and prepared.
- Resolve onboarding-related tickets, troubleshoot system access issues, and escalate concerns appropriately.
- HR Systems & Data Management
- Serve as a system administrator for Paylocity modules related to onboarding, workflows, and employee changes.
- Partner with the recruiting team to ensure smooth candidate-to-employee handoffs via Greenhouse.
- Maintain accurate data across HR systems, performing audits and ensuring alignment across platforms.
- Maintain personnel files per company, licensing and accreditation standards.
- Process Improvement & People Experience Support:
- Identify opportunities to streamline onboarding processes and enhance operational efficiency.
- Support the People Experience team in delivering initiatives that strengthen engagement, retention, and culture.
- Participate in special projects, including HRIS optimization efforts, automation development, and reporting enhancement.
Qualifications:
- Bachelor's degree from an accredited institution in a related field.
- 1-4 years of experience scaling onboarding processes in a multi-state, high-growth organization.
- Exposure to systems such as HealthStream (LMS), KIPU (EHR), Microsoft 365, and IT ticketing systems.
- Excellent communication and relationship-building skills with an ability to work cross-functionally.
- Strong attention to detail with proven expertise around process improvement and scaling efficiencies.
- Experience supporting remote and hybrid workforces.
- HR operations or HR technology experience in behavioral health or healthcare setting.
- Ability to operate in a high-growth and fast-paced environment!
Benefits & Perks
At Guidelight, we value a work-life integration culture. This approach allows our teammates to focus on what matters most to them, while also caring for our clients and fellow teammates. We have found that this promotes a sustainable and successful culture, and we offer the following benefits to our teammates to demonstrate this commitment to each other.
As a Guidelight teammate, working 32+ hours per week, you’ll enjoy a comprehensive benefits package, including:
- Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
- Time Off: Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration
- 401(k): With company match.
- Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable.
- Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs.
- Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.
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