Remote E-commerceSupport Agent (AI Tools) – US Hours with Weekend Coverage
Join a forward-thinking support team working remotely during US hours, including Saturday and Sunday shifts.
As an AI-Assisted Customer Support Agent, you’ll blend human judgment with automation to ensure accurate, friendly, and efficient responses for e-commerce customers.
Key Responsibilities:
Approve or refine AI-generated replies
Handle order, shipping, and return-related tickets
Flag unusual patterns or trends to internal teams
Requirements:
2+ years in customer support (preferably e-commerce)
Strong written English
Willingness to work weekends as part of your 5-day schedule
