Philippines onlyBarkbus is the nation's premier mobile dog grooming company. We're a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We're looking for high-energy, dog-loving team members who want to help us build a more structured and scalable sales experience—for our clients and our team.
Requirements
- Answer incoming calls and provide top-tier customer service.
- Efficiently schedule and confirm grooming appointments.
- Maintain a high answer rate and optimize call conversion.
- Document customer information accurately in the CRM system.
- Respond to inbound text messages from leads and convert them into customers.
- Efficiently gather customer details and provide booking recommendations.
- Objection handle and overcome any resistance to book an appointment with professionalism and grace
- Optimize response times to enhance customer engagement.
- Maintain accuracy and clarity in text-based communication.
- Monitor AI-handled conversations and provide support when necessary.
- Ensure timely and effective communication when AI requires assistance.
- Analyze AI interactions to optimize automation success.
- Maintain a quick response time for seamless customer service.
Benefits
- Competitive Hourly Rate: $5/hr - $8/hr, based on experience
- Equal Opportunity
