Assists as needed with all on-site management functions including management of team members, marketing and leasing strategy, and daily activities, and resources of the property to achieve established budgeted financial and operational goals.
Requirements
- Assists in the due diligence and take-over process by completing file audits and unit inspections as well as conducting interviews and on-boarding processes.
- Acts as a performance improvement resource to managers by following up to provide individual coaching and one-on-one training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.
- Works with on-site team to provide vendor and marketing outreach to generate Community awareness and qualified traffic.
- Establishes relationships with preferred employers within the market.
- Oversees resident function efforts, including parties, birthday cards, welcome parties, unit visits, and other programs to achieve resident satisfaction goals.
- Assists with establishing and implementing social media accounts, email templates, craigslist/free online advertising templates, websites and search optimization, and other on-line tools.
- Conducts Focus Groups to identify housing needs and communicate potential new housing trends.
- Monitors on-line rating and reputation management sites and assists on-site teams with response recommendations.
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
