Payroll Coordinator

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

Key Responsibilities:

• Payroll Processing: Assist in administering the company’s payroll through a third-party vendor by ensuring accurate and timely submission of work hours by supervisors and team members. Troubleshoot and resolve issues with missing or inaccurate time submittals and ensure timely approval of bonuses, payroll distribution, and maintenance of payroll records.
• Compliance & System Management: Ensure that payroll and timekeeping processes comply with all applicable federal and state laws and regulations. Collaborate with third-party vendors and the internal IT department to ensure payroll systems are set up properly, efficiently, and in compliance with company policies and regulatory requirements.
• Customer Service & Problem Resolution: Provide exceptional customer service by addressing employee payroll inquiries, concerns, and issues in a timely and professional manner. Research and resolve payroll discrepancies and follow up with employees to communicate solutions and ensure satisfaction.
• Training & Support: Train and support managers and team members on payroll processes and platforms. Offer guidance on time-and-attendance systems, conduct training sessions on payroll policies, and provide assistance with special payroll-related issues.
• Communication & Liaison: Prepare and distribute documents, letters, and communications related to payroll policies and procedures. Serve as the liaison for questions and concerns regarding payroll, assisting team members with any payroll-related inquiries.
• Acquisition Support & Onboarding: Participate in acquisitions and take-overs by assisting with the onboarding process of new employees, including presenting payroll policies and ensuring a smooth transition into the company.

Qualifications:

• Experience: A minimum of 2+ years of payroll experience, with proficiency in Dayforce, Workday, or other related SaaS payroll systems.
• Customer Service Skills: Strong focus on delivering excellent customer service by promptly addressing and resolving payroll-related concerns for both team members and managers.
• Analytical & Problem-Solving Skills: Ability to analyze payroll data, identify discrepancies, and provide timely resolutions. Strong attention to detail and accuracy is essential.
• Communication Skills: Excellent interpersonal and communication skills with the ability to explain complex payroll concepts to employees and managers clearly and effectively.
• Soft Skills: Ability to work collaboratively within a team, manage multiple priorities, and adapt to evolving processes. Strong organizational skills and the ability to maintain confidentiality.
• Knowledge of Regulations: Solid understanding of payroll laws and regulations, including federal, state, and local tax laws, as well as company-specific policies and procedures.
• Education: Associate’s degree in Accounting, Finance, Business Administration, or a related field is preferred, or equivalent work experience.

Additional Skills/Desirable Attributes:

• Experience with Excel and other data management tools.
• Strong problem-solving abilities and a proactive approach to resolving payroll-related issues.
• Ability to work effectively in a fast-paced, high-volume environment.

This position offers a great opportunity for a skilled payroll professional to take on a dynamic role that blends technical proficiency with strong customer service. If you're a self-motivated individual who thrives on resolving challenges and delivering high-quality results, we'd love to hear from you!

The hourly pay range for this position is $26.44- $31.73.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.

ANTICIPATED CLOSING DATE

This date may be subject to change due to evolving business needs.