United States onlyThe Business Systems Analyst II role is responsible for engaging with various business units to translate business needs into quality software solutions and assists in the design, development, and implementation of identified solutions following Agile Software development practices.
Requirements
- Oversees all aspects of the Software Development Lifecycle for enterprise-wide software solutions
- Drives efficient and effective joint business/IT requirements and solution discussions
- Provide high-quality analytical system solutions for key stakeholders
- Collaborates with product owners to create product backlog
- Participates with the implementation of projects as technical subject matter expert
- Provide Tier 2 application support to uphold day-to-day business line operations
- Troubleshoots issues, assists in triage, and assesses risk and serves as escalation points for incident management
- Manages administrative functions such as customizations of forms, fields, reports and create saved searches, dashboards, workflows, role-based access management and reporting support
- Effectively work to resolve business line application requests or reported issues through effective listening skills, positive action, information gathering and/or ticket escalation
- Collaborate and coordinate with third-party service providers or other internal technical teams to address software needs-based solutions and production issues
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Retirement Plan
- Stock Options
