Staff Software Engineer, AI & Automation

Gladly is a customer experience AI company that delivers cost savings and customer devotion. The Staff Software Engineer, AI & Automation will own the integration architecture, build the connective tissue for AI, and solve product-level problems.

Requirements

• 8+ years of full-stack engineering experience
• Proven Staff or Principal-level ownership
• Daily, hands-on use of AI coding tools
• A strong track record of turning ambiguous ideas into shipped product
• Deep experience with TypeScript, React, Go, and PostgreSQL

Benefits

• Competitive salaries
• Stock options
• Comprehensive benefits
• Generous paid time off
• Parental leave
• Home office stipends