CA and US onlyRecharge is a subscription platform that helps merchants deliver seamless customer experiences. The Associate Technical Support Engineer will support customers and deliver a world-class support experience by resolving questions and issues via live chat, email, and phone calls.
Requirements
- Proficiency with a ticketing technology platform
- Resourcefulness
- Ability to work remotely
- 2+ years of experience in technical customer support at a SaaS company
Benefits
- Medical, dental and vision plans
- Retirement plan with employer contribution
- Flexible Time Off
- Paid Parental Leave
- Monthly Remote Life and Merchant stipends
United States
