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Geeks on SiteGS

POS Support & Quality Technician (Cake / Clover Expert)

Geeks on Site provides comprehensive onsite and remote computer repair and technical support services nationwide.

Geeks on Site

Employee count: 201-500

Argentina only

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The Senior POS Support & Quality Technician acts as a real-time technical mentor for on-site 1099 technicians performing POS installations and troubleshooting. This role supports field technicians primarily handling Cake and Clover POS jobs, ensuring excellent quality, correct installation standards, and first-visit resolution.

Requirements

  • 3+ years of hands-on installation and troubleshooting of POS systems — must include Cake and Clover.
  • Solid understanding of networking: static/dynamic IPs, LAN/WAN, routers, switches, port forwarding, and Wi-Fi connectivity.
  • Experience guiding others remotely or training field technicians.
  • Excellent communication skills in English — clear, calm, structured, and instructional.
  • Ability to think on your feet and provide solutions in high-pressure environments.
  • Ability to request photos/videos tactfully and confidently to ensure quality compliance.
  • Strong notes, documentation, and escalation habits.

Benefits

  • Generous Paid Time Off
  • 401k Matching

About the job

Apply before

Posted on

Job type

Contractor

Experience level

Mid-level

Location requirements

Hiring timezones

Argentina +/- 0 hours

About Geeks on Site

Learn more about Geeks on Site and their company culture.

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Geeks on Site is dedicated to providing quality computer repair & support services for homes & businesses nationwide. With over 20 years of experience, this company offers a full spectrum of onsite and remote technical support tailored to the individual needs of each customer. Their technicians are available in more than 150 cities across the United States, ready to provide assistance within one business day. The remote service team operates 24/7 to address urgent requests effectively, ensuring that help is just a call away.

For residential customers, Geeks on Site offers an array of services, including software repair, virus removal, wireless network troubleshooting, and user training for various technology applications. Their training services cater to users of all levels, focusing on essential skills for managing technology effectively. For business clients, Geeks on Site provides specialized IT support, including server installation and monthly maintenance plans that help keep systems running smoothly. These plans offer unlimited phone support, remote maintenance, and rapid response for urgent issues that require onsite attention. The structured approach to both immediate and ongoing support sets Geeks on Site apart in the highly competitive tech support industry.

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Geeks on Site hiring POS Support & Quality Technician (Cake / Clover Expert) • Remote (Work from Home) | Himalayas