Sales Manager – Service Agreements & Business Development

Job Description Summary

Job Description

Key Responsibilities

• Manage and grow a defined portfolio of customers in the Polish market, with a primary focus on service contract sales and renewals.
• Act as the main commercial point of contact for customers throughout the lifecycle of service agreements, ensuring strong customer engagement and long-term relationship development.
• Identify opportunities to expand the service business within the existing customer base and support overall account growth.
• Develop new business opportunities beyond the current customer base, especially in the areas of BESS, industrial applications, and related service offerings.
• Build and execute account plans and commercial strategies to support market growth, customer retention, and profitability.
• Work closely with internal functions such as operations, service, tendering, engineering, and product teams to deliver customer-focused solutions.
• Develop a solid understanding of market trends, competitor activities, customer needs, and commercial developments in Poland.
• Use data, market intelligence, and commercial judgment to support decision-making, opportunity prioritization, and strategic recommendations.
• Lead or support moderately complex sales processes, negotiations, and contract discussions.
• Contribute to the development and implementation of commercial strategy within the area of responsibility.
• Serve as a trusted commercial partner to customers, helping them identify service solutions that improve asset performance, reliability, and long-term value.
• Support cross-functional collaboration and act as a resource for less experienced colleagues when needed.

Required Qualifications

• Strong experience in sales, account management, or business development, ideally in the energy, service, industrial, or infrastructure sector.
• Good understanding of service business models, including long-term service agreements, customer relationship management, and commercial contract handling.
• Demonstrated ability to manage customer relationships and develop business in a structured and proactive way.
• Solid commercial acumen and the ability to analyze customer needs and translate them into value-driven solutions.
• Bachelor’s degree from an accredited university or college, or equivalent professional experience.

Preferred Characteristics

• Strong verbal and written communication skills in English and Polish.
• Strong interpersonal and stakeholder management skills.
• Ability to influence customers and internal stakeholders in a professional and credible manner.
• Proven problem-solving and analytical capabilities.
• Experience in managing commercial opportunities, bids, or projects with moderate complexity.
• Knowledge of the Polish energy market is a strong advantage.
• Experience or exposure to BESS, service solutions, and/or industrial customer segments is highly desirable.
• Ability to work independently while collaborating effectively across functions.
• Structured, results-oriented, and customer-focused mindset.
• Willingness to travel (20%+)

What we offer:

• Employment under an employment contract in an international company with a strong position in the energy market.
• Extensive personal and professional development opportunities in an innovative and future- oriented environment.
• Open and supportive corporate culture that promotes creativity and teamwork.
• Attractive compensation package including private medical care, life insurance, and annual bonus.

Additional Information