Implementation Consultant

First Things First - What We Can Offer You

• A generous annual leave entitlement plus a personal leave entitlement
• Private Health Insurance
• Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
• Life Insurance
• Company pension scheme, with 5% employer contribution
• Generous Parental Leave Program
• Home Office Allowance
• Paid Volunteer Leave Days
• Public Holiday Exchange Scheme
• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time!
• Talent Referral Programme – get rewarded for referring a friend to join our team!
• Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
• Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
• A discounts and cash back scheme
• Flexible working environment
• Casual dress and relaxed office environment
• Happy hours and office games
• Opportunities for career progression and development
• Diverse training & internal networking opportunities across all of our product lines
• Check out our website for more about working at Simpro Group https://www.simprogroup.com/uk/company/careers#positions

The Job

What You’ll Do

• Work with new clients to understand their business requirements.

• Help the customer to customise and configure the product to meet their specific goals.

• Conduct on-site and remote consultancy sessions and training for end-users.

• Support users with their initial use of the product.

• Follow and adapt implementation plans.

• Conduct post-implementation support to ensure system confidence and customer satisfaction.

What You’ll Bring

• Full UK Driving Licence and own vehicle.

• A professional and consultative approach.

• Excellent training delivery skills, with an ability to tailor methods to suit different needs.

• Experience supporting end customers with Software or Web products.

• Understanding of business processes and workflows.

• The ability to prioritise, meet deadlines and deliver rapid outcomes.

• Confidence to adapt and learn new programs, and systems.

Core values required of all Simpro, AroFlo, BigChange & ClockSharkemployees:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV and covering letter.

Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.