Payments Orchestration Specialist

WHAT YOU'LL DO

• Managing merchant account setup processes with payment partners and providers
• Configuring and maintaining routing rules for transaction flows across multiple providers and payment methods
• Performing manual routing adjustments based on performance, limits, GEOs, or provider restrictions
• Monitoring transaction processing stability, approval rates, routing efficiency, and provider performance
• Handling incidents and operational issues: investigating failed transactions, reviewing logs and operational data, identifying root causes, communicating with providers and internal teams, maintaining proper incident documentation
• Mapping provider errors and improving troubleshooting processes
• Launching and configuring new payment methods and partner connections
• Managing transactional limits, routing capacities, and provider restrictions
• Working closely with Risk, Compliance, Product, Technical Support, and Finance teams
• Participating in optimization of payment orchestration flows, routing logic, and operational processes
• Supporting testing and rollout of new integrations and routing scenarios
• Maintaining operational documentation related to routing, providers, limits, and incidents

WHAT YOU NEED TO SUCCEED IN THIS ROLE

• 4+ years of experience in payment operations, payment orchestration, routing, acquiring, or payment infrastructure
• Strong understanding of payment infrastructure: payment providers, merchant accounts, payment flows, approval rates, routing logic, settlements, transaction lifecycle
• Hands-on experience with merchant account setup and payment integrations
• Experience with manual routing and operational management of payment traffic
• Strong understanding of transaction decline reasons, provider limitations, and routing optimization
• Experience investigating incidents and operational payment issues
• Ability to work with logs, databases, dashboards, and technical information during troubleshooting
• Understanding of provider error mapping and transaction statuses
• Experience launching new payment methods or onboarding new payment partners
• Experience setting and managing transactional limits and capacities
• Strong analytical mindset and attention to detail
• Ability to work in a fast-paced fintech or payment environment
• Strong communication skills and ability to coordinate with external providers and internal stakeholders
• English (Upper-Intermediate or higher) and fluent russian

WOULD BE A PLUS

• Experience in high-volume transaction environments
• Experience with payment orchestration platforms or gateway products
• Knowledge of SQL or ability to work with databases for incident investigation
• Experience with monitoring and analytics tools
• Understanding of 3DS, anti-fraud flows, and card payment processing
• Understanding of payment routing optimization strategies and approval rate management

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
• Remote type of work
• Vacation time; bank holidays; Sick leaves; Additional birthday day off

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture