Partnerships Manager

• Onboard PSP companies onto processing channels brought in by the business development team — from first contact through to live transactions
• Build and maintain integrations with new and existing partners, ensuring a smooth technical and commercial setup
• Own a portfolio of merchant accounts across multiple partner channels — track performance, flag risks, and lead resolution
• Maintain and update a risk register for active partners, staying ahead of compliance, IPS, and acquirer requirements
• Run the merchant account dashboard: volume limits, transactional data, status, and history — always current
• Review and renegotiate financial conditions including processing rates, settlements, rolling reserves, and deposits
• Handle incoming partner requests across compliance, IPS, and acquirer queries — triage, own, and close
• Resolve settlement delays and debt issues with partners directly
• Identify opportunities to scale capacity and increase efficiency within existing solutions

• 2+ years in account management, partner success, or onboarding at a payment service provider, acquirer, or payment infrastructure company
• Solid understanding of payment processing: approval rates, acquiring, financial settlements, risk and compliance frameworks
• Hands-on experience working with merchant accounts and PSP relationships — you know how the ecosystem works
• Comfortable working with dashboards and data — Excel at an intermediate level minimum; bonus points for experience with BI or operational tools
• Ownership mindset: you manage your own workload, spot problems before they escalate, and bring solutions — not just status updates
• Strong written and verbal communication — clear, structured, professional; able to work with international partners and internal stakeholders across functions
• Resilient in ambiguity: able to prioritize in a fast-paced environment where processes evolve and priorities shift
• Fluent russian and strong English

• Experience with payment orchestration, merchant onboarding, or PSP/acquirer integrations
• Familiarity with risk registers, compliance processes, or IPS frameworks
• Comfort with AI tools or automation for operational workflows
• Track record of managing multiple partner accounts simultaneously without dropping the ball

WHAT WE OFFER

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
• Remote type of work
• Health insurance coverage
• Vacation time; bank holidays; Sick leaves; Additional birthday day off

You can find out more about our team, our values, and the unique ways we celebrate our successes here: https://fyst.com/culture