Enterprise Program Manager

fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.

As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.

We are looking for a high-impact Enterprise Program Manager to lead a multi-year, high-stakes organizational restructure for one of our premier clients. This isn’t just about moving boxes on an org chart; it’s about reimagining how a global enterprise operates from the ground up.

You will be the architect of change, bridging the gap between high-level business strategy and technical execution. The ideal candidate thrives in ambiguity, speaks fluent "Executive," and has a proven track record of delivering complex digital transformations—specifically involving Enterprise Architecture mapping and Salesforce ecosystem migrations.

• Strategic Oversight: Lead the end-to-end delivery of a global enterprise restructure, ensuring alignment between business objectives and technical roadmaps.
• Architecture Mapping: Partner with Enterprise Architects to document "As-Is" states and design scalable "To-Be" blueprints that optimize business processes and data flow.
• Salesforce Transformation: Oversee a large-scale Salesforce migration/consolidation, ensuring data integrity, minimal business disruption, and high user adoption.
• Stakeholder Diplomacy: Act as the primary liaison between C-suite executives, department heads, and technical teams to resolve conflicts and maintain program momentum.
• Risk & Resource Management: Proactively identify "red flags" in the restructuring process, managing complex dependencies across multiple workstreams.
• Governance: Establish and maintain program governance frameworks, including steering committee cadences and KPI tracking.
• Scope Management: Ensure successful solution integration and acceptance by the customer, based on the contracted scope.
• Lead technical negotiations, drive execution across project streams, and mitigate risks.
• Coordinate resolution of technical issues and establish support processes with engineering teams.
• Verify end-to-end quality and stability of the solution, ensuring all project KPIs are met.
• Advise customers on network evolution and identify opportunities for project up-scopes

• Experience: 10+ years in Program Management, with at least 5 years leading massive enterprise-level transformations or restructures.
• Technical Literacy: Strong understanding of Enterprise Architecture frameworks (e.g., TOGAF) and the Salesforce platform (Sales/Service Cloud, CPQ, or Core-to-Core migrations).
• Change Management DNA: You understand that restructuring is a human challenge as much as a technical one. Experience with Prosci or ADKAR is a plus.
• Precision Communication: The ability to distill complex technical hurdles into clear, actionable briefings for non-technical stakeholders.
• Education/Certifications: PMP or PgMP certification required. Salesforce certifications or an MBA are highly preferred.
• Self-driven, independent, and capable of delivering results with minimal supervision.
• Experience in configuration and change management.
• Solid understanding of system engineering and integration methodologies.
• Familiarity with operator business models and technology drivers.
• Strong customer engagement and communication skills

Extensive areas of expertise include:

• Planning & Execution – Digital Transformations

• Agile, DevOps & Release Management

• Enterprise Architecture

• Program and Product Management

• People Management

• Software Engineering

• Financial Management

• Vendor and Contract Management

This is a "legacy-making" project. You will have the autonomy to shape the future state of a global organization and the support of a world-class technical team. If you enjoy the challenge of untangling complex legacy systems and building something more efficient in their place, we should talk.

Compensation:

The anticipated salary range for this role is $140,000 - $200,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly.

What We Offer:

• Health (PPO) dental & vision plan – 100% covered for employee
• Long/Short-term disability insurance – 100% covered for employee
• Life and AD&D insurance – 100% covered for employee
• 401K up to 4% matching contribution
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays
• 12 weeks for parental leave

Find out more about our benefits here.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect
  where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.

About fusionSpan

fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.

Check out our Great Place to Work Certified Badge here.

Our Company Values:

• Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates.
• Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance.
• Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect
  where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.