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Job Description Summary:
Fusion Connect is seeking a Benefits Specialist (Contractor) to support the day‑to‑day administration of employee benefit programs during a transition to a new benefits administrator. This role will serve as the primary resource for facilitating enrollment in the company’s benefit and retirement plans, providing support to employees and new hires, maintaining accurate data in benefits and HR systems, and coordinating with third‑party administrators and brokers to ensure benefits are administered accurately and efficiently.Job Description:
Administer daily benefits operations, including enrollments, separations, life events, dependent verification, and benefit changes, ensuring accuracy and timeliness.
Maintain and update employee benefits records and files with a high level of accuracy across HR and benefits systems.
Serve as the primary point of contact for employee benefit questions, providing clear and timely responses to support employee understanding and utilization.
Process leave requests, including FMLA absences and short-term disability, ensuring compliance with company policy and legal requirements.
Knowledge, Skills, and Abilities Requirements
Solid working knowledge of benefits administration processes and employee benefit plans.
Strong attention to detail and accuracy in maintaining and updating benefits and HR system records.
Ability to communicate benefit information clearly and professionally to employees.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
High level of confidentiality, professionalism, and discretion.
Ability to work independently while collaborating closely with HR, Payroll, and external partners.
Experience Requirements
Minimum of four (4) years of hands-on benefits administration experience required.
Experience supporting health, welfare, leave, and retirement programs.
