About Frontier Psychiatry
Frontier Psychiatry is a physician-led, tech-enabled telehealth organization on a mission to improve the mental wellbeing of people in rural communities nationwide. We deliver timely, scalable, and evidence-based care in psychiatry and addiction medicine through innovative virtual solutions that expand access to those who need it most.
Since our launch, Frontier Psychiatry has grown rapidly while maintaining a deep commitment to our founding purpose — lifting the mental wellbeing of underserved populations. Our work is guided by healthcare’s Quintuple Aim, which drives every decision we make:
- Deliver excellent patient care.
- Support the well-being of our team.
- Lower the total cost of care.
- Improve the population health of the communities we serve.
- Advance health equity.
If you’re passionate about meaningful work, innovation in behavioral health, and making a lasting difference in people’s lives, we’d love for you to join our team.
Why This Role Exists
Frontier Psychiatry is building a modern, technology-enabled platform to deliver high-quality mental health care to underserved communities.
As we scale, our systems must work seamlessly across clinical, operational, and patient-facing workflows. This role exists to support and build the integrations, automation, and data flows that keep those systems connected and running efficiently.
The Systems Integration Analyst is a hands-on technical role focused on building, maintaining, and improving integrations between systems, reducing manual work, and ensuring reliable data flow across the organization.
This role is also designed as a growth pathway into more advanced engineering or Solutions Engineering work over time.
What You’ll Do
Systems & Integration Development
- Build and maintain API integrations across EHR, scheduling, telephony, and third-party platforms
- Work with REST APIs, webhooks, and JSON to support reliable data exchange
- Troubleshoot integration issues and ensure systems are functioning accurately and efficiently
Automation & Workflow Optimization
- Implement automation to reduce manual processes across teams
- Support internal tools and workflows used by Clinical, Operations, and Business Development teams
- Identify opportunities to improve system efficiency and scalability
Cloud & Technical Support
- Support services within cloud environments (Google Cloud Platform preferred)
- Assist with system performance, monitoring, and reliability
- Contribute to scalable solutions with guidance from senior technical partners or vendors
Cross-Functional Collaboration
- Partner with IT, Operations, Clinical, and Marketing teams to understand needs and deliver solutions
- Translate business requirements into technical tasks and implementations
- Support system implementations, migrations, and go-live processes
What Success Looks Like
In this role, success means:
- Reliable integrations that support day-to-day operations
- Reduced manual work through effective automation
- Strong responsiveness to system issues and internal requests
- Clear communication across technical and non-technical teams
- Continuous growth in technical capability and ownership
Required & Preferred Qualifications
- 2–4 years of experience in systems integration, software, or technical operations roles
- Experience working with REST APIs, webhooks, and JSON
- Familiarity with a programming language such as Python or JavaScript
- Basic experience with cloud platforms (GCP, AWS, or Azure)
- Understanding of data flow and system integrations
- Strong problem-solving and troubleshooting skills
- Experience working with healthcare systems or EHR platforms
- Familiarity with automation tools (e.g., Zapier, Keragon, or similar)
- Exposure to HIPAA considerations in technical environments
- Experience in startup or high-growth environments
- Interest in growing into a Solutions Engineer or platform-focused role
What We Offer
We believe access to care starts with a strong operations team.
- 100% remote work with some travel
- 120 hours of paid vacation
- 40 hours of sick time
- Your birthday off with pay
- 9.5 paid holidays
- 401(k) with company match
- 100% employer-paid employee-only premiums for medical, dental, vision, and accidental insurance
- HSA plan option
- Stock options
- Company-provided equipment
Our Commitment
Frontier Psychiatry is committed to expanding access to high-quality mental health care while building scalable systems and a collaborative, mission-driven team. We value individuals who are curious, accountable, and motivated to grow.
