Digital Buildings Technical Lead (IoT Operations)

The Digital Buildings Technical Lead (IoT Operations) plays a senior role within our global Technical Consultancy team, delivering high-impact digital transformation solutions across complex real-estate portfolios. The role has a focus on a large portfolio of digital buildings in operations and requires deep IoT/OT expertise, strong leadership, and the ability to define and drive operational standards for secure, policy-driven smart-building environments.

You will be working with a key Global Client, report to the EMEA Regional Head of Technical Consulting and work closely with other Technical Consulting Team Leads.

Key Responsibilities

1. Team Leadership & People Development

As a senior leader in the Technical Consulting function, you will be responsible for managing, developing, and supporting your team:

• Line management, coaching, and development of technical Digital Building consultants.

• Performance management through objective-setting, delegation, communication, and structured appraisals.

• Developing capability and growth plans using FPC’s learning and development programmes, ensuring the team’s skills evolve to meet current and future portfolio needs.

• Monitoring skills, compliance, utilisation, and performance against KPIs and strategic objectives.

• Supporting effective resource allocation across Technical Consulting contracts with attention to commercials and delivery demands.

• Supporting recruitment through interviews, technical assessments, and scoring.

2. Technical Delivery Leadership

You will lead the delivery of high-quality, technically sound Digital Buildings and IoT Operations consultancy services:

• Build and maintain strong client relationships, understand business objectives, and translate them into actionable technical tasks.

• Lead delivery to ensure time, cost, scope, and quality expectations are consistently exceeded.

• Oversee delivery quality across the IoT/OT consulting portfolio, ensuring alignment to project scope, SLAs, KPIs, and all contractual obligations.

• Provide senior technical oversight for IoT/OT system architecture, communication protocols (BACnet, Modbus), networking layers, FDD, metering, controllers, alarm management, and integration into cloud and enterprise systems.

• Ensure technical compliance with cybersecurity controls: for example, compliance in operations, exception handling, incident response, credential policies, firmware management, and vulnerability remediation.

• Support risk identification, reporting, evaluation, and mitigation across all projects and programmes.

• Ensure proactive management of risks to people, finances, reputation, and operational continuity.

• Work closely with Program Management to ensure commercial awareness of all contracts and accurate reporting on delivery status.

3. IoT Operations Strategy & Technical Governance

• Develop operating models and governance frameworks to maximise the value of building technology across global portfolios.

• Define IoT/OT Standard Operating Procedures (SOPs/MOP’s), maintenance models, lifecycle strategies, and operational compliance processes.

• Critically review and refine technical guidance for transition from projects to operations, ongoing system maintenance in operations, and vendor performance standards.

• Provide technical leadership on IoT/OT cybersecurity alignment with enterprise risk frameworks.

• Contribute to development of new capabilities, including inputs to the Innovation Board, policy improvements, and technical governance enhancements.

4. Business Development & Market Engagement

As a senior figure within the consultancy function:

• Support bid responses, tender evaluations, SoW creation, and proposal development.

• Assess technical viability and scope alignment for all proposals.

• Participate in client presentations and solution discussions where required.

• Maintain and nurture stakeholder relationships essential for retention and growth.

• Represent FPC in industry forums and partner engagements, supporting brand reputation and market positioning.

5. Leadership & Contribution to the Wider Business

• Uphold and promote FPC’s mission, values, and culture — fostering trust, accuracy, innovation, collaboration, and enjoyment.

• Maintain professional conduct, integrity, and excellence when representing FPC internally and externally.

• Support continuous improvement initiatives, identifying opportunities for enhancements in governance, delivery, processes, and capability.

• Maintain awareness of industry trends, technologies, and market developments.

• Support preparation of leadership reports, including monthly and quarterly performance updates.

Ensure compliance with Health & Safety, ISO 9001, ISO 14001 and all internal policies.

Core Requirements

• Strong stakeholder management experience with the ability to translate business needs into technical deliverables.

• Proven consulting ability to shape and implement IoT/OT operating models at enterprise scale.

• Extensive experience with smart building technologies, including sensors, controllers, metering, FDD, alarm management and OT/IT integration.

• Strong knowledge of IoT/OT architecture, protocols (BACnet, Modbus), and smart-building data models.

• Deep understanding of OT/IoT cybersecurity controls and operational risk frameworks.

• Experience defining MOPs, SLAs, maintenance and vendor performance models for OT systems.

Industry & Technical Background

• 8–10+ years experience in digital buildings, smart buildings, OT/IoT systems or related fields.

• Experience delivering technical consultancy for global portfolios across commercial real estate, pharma, industrial or data centres.

• Expertise in managing complex multi-vendor environments with layered governance.

• Experience developing coordinated smart-building and MEP controls designs.

• Bachelor’s or Master’s degree in a relevant field (or equivalent professional experience).

• Professional certifications desirable (LEED AP, WELL AP, WiredScore, BREEAM, etc.).

• Competent with Google Suite.

Working Location

A UK based role serving global clients, requiring flexibility, some travel, and cross-time-zone collaboration.

At FPC Global, we’re not just shaping the future—we’re building it. Our mission, "Building Tomorrow’s Digital Planet," reflects our unwavering commitment to transforming industries, creating smarter spaces, and driving sustainable progress.

Since our founding in 2014, we have grown into a global leader with over 140 exceptional professionals, operating across the Americas, EMEA, APAC, and with our headquarters in London. We specialize in delivering integrated, cutting-edge consultancy services that span the entire facility lifecycle, ensuring that every project we undertake sets a new standard for innovation and excellence.