Data Quality Analyst

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you’re in the right place; we want you to bring your own energy to help us create a safer world. All we’re missing is you!

We are seeking a Business Analyst who will be responsible for improving Forcepoint’s customer and prospect data. The dataquality program scope includes Forcepoint’s salesforce.com business data, including contacts, accounts, subscriptions, contracts, quotes, Hubspot contacts, and other data used to transact and monitor bookings and revenue. The analyst will develop, report on, document, and drive improvement of Forcepoint’s data assets coordinating with data management partners and technical resources.

The Data Analyst will report to the head of Go To Market Operations

CORE DUTIES:

• Develop insights into the current state of our contact data across all objects and systems

• Implement, maintain, and extend end-to-end data quality processes and tools

• Identify common data elements for improvement, eg email, title, industry, employees, function, department

• Collaborate with data owner, stewards, and managers to define, implement, and document quality

• Facilitates data quality activities supporting data owners, data users, and other partners in governance workgroups

• Collect, manage, and clean datasets using extraction tools, eg SQL, excel, AI apps

• Show how and where key data is used across the org to ensure its integrity and consistency

• Develop and produce dashboards, key performance indicators, and other recognized metrics to monitor and report data quality current state, activities, and progress to show continuous improvement of data quality, consistency, and availability

• Research and reconcile data discrepancies occurring among various business processes, information systems, analyses, and reports

• Identify new sources of data and methods to improve data collection, analysis, and reporting

• Monitor and ensure accurate inclusion of metadata content like definitions and sources with access defined

• Identify, test, and implement tools that continuously improve our data

MINIMUM REQUIREMENTS:

Education & Experience:

Bachelor's degree or a combination of education and relevant experience. Experience in a quantitative discipline such as economics, finance, statistics, or engineering.

Knowledge, Skills and Abilities:

• Ability to describe and document how information flows through a complex organization, how it is captured, transformed, and analyzed in administrative computer systems, and how it may be described in metadata.
• Experience managing data in enterprise-scale applications preferred.
• Basic knowledge and demonstrated experience using and applying database management system software, such as ETL Software, analytical software, database reporting software, database user interface and query software, and data mining software.
• Demonstrated ability to analyze data and communicate results in a clear and understandable manner meeting user requirements.
• Strong listening, verbal, and written communication skills.
• Ability to manage multiple activities in a deadline-oriented environment; highly organized, flexible and rigorous attention to detail.
• Ability to use logic to calculate data; efficiently construct a database or scrutinize the form of a question.
• Ability to work with data of varying levels of quality and validity.
• Ability to work effectively with multiple internal and external customers.

Don’t meet every single qualification? Studies show people are hesitant to apply if they don’t meet all requirements listed in a job posting. Forcepoint is focused on building an inclusive and diverse workplace – so if there is something slightly different about your previous experience, but it otherwise aligns and you’re excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

The policy of Forcepoint is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Forcepoint is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to recruiting@forcepoint.com.

Forcepoint is a Federal Contractor. Certain positions with Forcepoint require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.