United States onlyFloSports is seeking a Customer Service Representative to join their team. The ideal candidate will be highly adaptive, team-oriented, and able to provide top-notch customer support.
Requirements
- Experience in HelpDesk or CRM databases
- 1-2 years' experience in customer service
- 1-2 years in call center or phone support positions
- Ability to adapt quickly in a fast-paced environment
- Proficient in technical troubleshooting
- Knowledge of digital streaming services and devices
- Ability to establish customer relationships in a fast-paced environment
- Energetic and personable with the ability to convey patience and empathy
- Positive and professional attitude
- Excellent computer skills; knowledge of G-Suite with strong written and verbal communication skills
Benefits
- Recognized two years in a row as a Top Workplace by the Austin-American Statesman
- All-hands events hosted twice a year in beautiful Austin, Texas
- Annual equity awards for all top performers
- Competitive and comprehensive medical, dental and vision plans
- Peace of mind through company-paid short-term disability, long-term disability and life insurance
- Generous 401(K) company match
- Progressive parental leave policies
- Unlimited paid time off
- Hack-a-thons and a full calendar of team-building and social events
- Free laundry service for all positions that require travel
- Company donation to youth teams and leagues that our employees coach
- Stocked snack bar, catered lunch and breakfast tacos every week
ES and US only