Five Star Solutions

At Five Star Solutions, we believe great customer support is where leading integrative technology meets a dedicated human touch. Founded in 1986, we have spent more than four decades helping organizations build stronger, more resilient customer relationships. What began with a people-centered approach rooted in the Midwest has grown into a global customer experience partner guided by clarity, accountability, and genuine care. Those values remain constant, even as the way we deliver CX continues to evolve.

Today, Five Star supports organizations navigating increasing complexity and rising expectations. Our global delivery model brings together onshore expertise, bilingual nearshore talent in Guatemala, offshore teams in the Philippines, and digital agents, all working within a connected, technology-enabled environment. This flexible foundation gives our partners the ability to scale with confidence, adapt quickly, and maintain consistent experiences across every channel and interaction. From front-line customer care and technical support to sales and back-office operations, our teams operate as a true extension of your organization, adapting to complexity, volume, and change without sacrificing quality, control, or compliance.