Customer Success Associate (PHILIPPINES Remote)

What began as a vision in 2003 has steadily grown into a global force in the realm of employment background screening and identity verification. First Advantage started its journey aiming to transform the traditional hiring process, equipping companies with innovative solutions that ensure safer and smarter hiring decisions. Over the years, we have evolved remarkably, merging technology with human insight to deliver services that empower our clients. Today, we stand proud as a trusted partner to some of the world's most recognized brands, completing background checks across 200+ countries and territories.

Our comprehensive suite of services includes criminal record checks, employment verifications, drug and alcohol testing, and our advanced identity fraud mitigation solutions. With our mantra, 'Hire Smarter. Onboard Faster.®,' we guide organizations through the complexities of talent acquisition by leveraging data, technology, and our deep industry knowledge. At First Advantage, we dedicate ourselves to enhancing the applicant experience while prioritizing compliance and safety. Our values of integrity, respect, and collaboration weave through our daily operations, making us a preferred partner for businesses looking for reliable screening solutions. With a customer satisfaction rating of nearly 97% and a workforce of over 6,400 skilled professionals worldwide, First Advantage is positioned for continued growth and success in the dynamic world of HR technology.