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First AdvantageFA

AI Business Analyst - First Advantage (Bangalore/Mumbai)

First Advantage is a leading global provider of employment background screening and identity verification solutions, committed to helping businesses hire smarter and onboard faster.

First Advantage

Employee count: 1001-5000

India only

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As an AI Business Analyst at First Advantage, you will support and scale AI initiatives across the organization by measuring and improving the effectiveness of AI solutions. You will translate data-driven insights into actionable recommendations and ROI, serving as a vital link between data, technology, and operations.

Requirements

  • Analyze data and create reports that evaluate the performance and ROI of AI solutions
  • Develop and maintain dashboards to monitor the impact of AI on customer satisfaction, agent efficiency, and key operational metrics
  • Collaborate with technical teams, operations, product managers, and business stakeholders to ensure alignment and effective implementation of AI initiatives
  • Present insights and results to leadership teams in a clear, compelling, and story-driven format
  • Actively contribute to the continuous improvement of AI use cases by identifying gaps, testing new ideas, and tracking outcomes to enhance performance
  • Assist in the integration of knowledge bases and content that feed into AI models

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About First Advantage

Learn more about First Advantage and their company culture.

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What began as a vision in 2003 has steadily grown into a global force in the realm of employment background screening and identity verification. First Advantage started its journey aiming to transform the traditional hiring process, equipping companies with innovative solutions that ensure safer and smarter hiring decisions. Over the years, we have evolved remarkably, merging technology with human insight to deliver services that empower our clients. Today, we stand proud as a trusted partner to some of the world's most recognized brands, completing background checks across 200+ countries and territories.

Our comprehensive suite of services includes criminal record checks, employment verifications, drug and alcohol testing, and our advanced identity fraud mitigation solutions. With our mantra, 'Hire Smarter. Onboard Faster.®,' we guide organizations through the complexities of talent acquisition by leveraging data, technology, and our deep industry knowledge. At First Advantage, we dedicate ourselves to enhancing the applicant experience while prioritizing compliance and safety. Our values of integrity, respect, and collaboration weave through our daily operations, making us a preferred partner for businesses looking for reliable screening solutions. With a customer satisfaction rating of nearly 97% and a workforce of over 6,400 skilled professionals worldwide, First Advantage is positioned for continued growth and success in the dynamic world of HR technology.

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First Advantage

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