General Manager, Fictiv Local

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv exists
to help product innovators create.

Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.

Location: United States

Commitment: Full-Time

About Fictiv Local

Fictiv Local is a subsidiary of Fictiv Inc. — the leading digital manufacturing ecosystem for custom mechanical parts. Fictiv Local is a franchising business whose mission is to build a network of highly competitive Local manufacturing businesses that thrive with digitally connected systems, combining the agility of local precision manufacturing with the scalability and sophistication of Fictiv’s global digital platform.

Joining Fictiv Local means leading one of the most ambitious transformations in U.S. manufacturing: the digitization and unification of local machine shops into a high-performance national network. You’ll have the autonomy of a startup leader with the backing of Fictiv’s established brand, platform, and customer base — and the chance to shape the future of distributed manufacturing in America.

Impact in This Role

We are seeking a General Manager (GM) to lead, scale, and operate the Fictiv Local business from inception to national rollout. This is a growth-oriented, go-to-market leadership role that combines entrepreneurial execution with strategic discipline. The GM will own PL responsibility, own and refine the franchise model, build the organization, and drive Fictiv Local expansion across the U.S. manufacturing landscape.

The ideal candidate is equally comfortable in the boardroom and on the shop floor — someone who can translate strategy into action, mobilize teams, and build enduring partnerships across the mechanical manufacturing ecosystem.

Key Responsibilities

Strategic Leadership

• Develop and own the vision, operating model, and growth roadmap for Fictiv Local, in alignment with Fictiv Inc.’s strategic objectives.
• Own and refine the franchise model architecture (legal, operational, financial, and brand standards).
• Identify and prioritize target markets, shop segments, and customer verticals for franchise deployment.
• Translate strategic goals into measurable OKRs and operational plans, with a relentless focus on profitable growth.

Go-to-Market Growth

• Develop scalable customer acquisition, retention, and cross-sell strategies for Fictiv Local Franchisees.
• Build and execute the franchise acquisition and expansion playbook, including lead generation, qualification, negotiation, and onboarding.
• Forge strategic partnerships with OEMs, distributors, trade associations, and capital providers to accelerate network expansion and the growth of Fictiv Local Franchisees.
• Represent Fictiv Local at industry events, tradeshows, and thought leadership platforms to drive visibility and brand equity.

Operational Excellence

• Establish operational standards, KPIs, and performance systems for franchisees to ensure consistency in quality, delivery, and profitability.
• Lead initiatives around technology integration, process digitization, and data-driven performance management within the franchise network.
• Ensure alignment between Fictiv’s digital infrastructure and local shop capabilities to deliver a seamless customer experience.

Team Culture

• Build, lead, and mentor a high-performing cross-functional team across sales, operations, partner success, and marketing.
• Foster a culture of accountability, innovation, and craftsmanship, grounded in Fictiv’s values of trust, transparency, and speed.
• Attract and retain top talent from across the manufacturing and industrial technology ecosystem.

Ideal Profile

Qualifications

• 10–15 years of experience in manufacturing, industrial services, or platform-based businesses, with at least 2 years in a budget manager responsibility (ideally with PL leadership ownership).
• Proven success in go-to-market strategy, business development, or scaling B2B networks or franchises.
• Strong understanding of the custom mechanical manufacturing ecosystem (CNC machining, injection molding, sheet metal, or related).
• Established rolodex of relationships within precision machining, contract manufacturing, or industrial supply-chain circles.
• Track record of building and leading high-performing teams across commercial and operational disciplines.

Skills Traits

• Entrepreneurial operator: thrives in ambiguity, moves fast, and delivers results with limited structure.
• Strategic thinker: able to design systems, business models, and partnerships that scale.
• Builder and connector: strong interpersonal skills, network-oriented mindset, and collaborative leadership style.
• Data-driven and metrics-obsessed, with a bias toward continuous improvement.
• Comfortable regularly alternating between high-level strategy and hands-on execution.
• 20 - 40% travel required.