We're a young startup building a world-class, fully remote team to accelerate the mass-market global adoption of consumer biotech products. As a CX Associate, you'll provide best-in-class experience for our customers and grow into a CX leadership role if you excel.
Requirements
- 2+ years relevant experience in Care Coordination / Medical Assistance / Medical Billing / Customer Experience / Customer Success / Customer Support
- 1+ year(s) in similar roles
- Degree in Nursing, Pharmacy, or something similarly medical related
Benefits
- Generous PTO with a yearly minimum (~15 days + local national holidays)
- Comprehensive medical insurance (~$500/yr)
- Budget for books, courses, coaching ($400/yr)
- Budget for gym, health apps ($400/yr)
- Biweekly health coaching (~$400/yr)
- Macbook + WFH equipment provided as needed (>$1000)
- Coaching
