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FeathrFE

Product Support Representative (part-time)

Feathr is a nonprofit marketing platform designed to help organizations increase engagement, cultivate support, and optimize fundraising efforts through targeted campaigns and actionable insights.

Feathr

Employee count: 51-200

Salary: 40k-40k USD

United States only

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Feathr is seeking a Product Support Representative to join their team on a part-time basis. The role involves providing excellent customer care and application support to clients and users of the Feathr marketing platform. The ideal candidate will have 1+ year of experience in customer service or support, strong technical aptitude, and excellent communication skills.

Requirements

  • 1+ years experience in customer service or support
  • Strong technical aptitude and computer skills
  • Typing speed > 50 WPM
  • Multitasking and ability to balance multiple priorities
  • Focused and able to handle changing situations
  • Organized and able to follow defined processes and procedures
  • Problem solving and ability to solve customer issues efficiently
  • Service focused and customer-oriented
  • Strong communication and documentation skills

About the job

Apply before

Posted on

Job type

Part Time

Experience level

Entry-level

Salary

Salary: 40k-40k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Feathr

Learn more about Feathr and their company culture.

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Feathr is a purpose-built Nonprofit Marketing Platform designed to help mission-driven organizations unlock their potential. With innovative tools specifically tailored for nonprofits, Feathr empowers organizations to connect with their audiences through easy-to-use advertising, email, and digital engagement solutions. The platform enables nonprofits to identify, grow, and cultivate their support base, ultimately increasing engagement, driving conversions, and generating more revenue.

Feathr provides organizations with the capability to create and execute highly targeted and personalized marketing campaigns. By leveraging data gathered from various sources, nonprofits can craft tailored messaging that resonates with the individual interests and needs of each donor or member. Additionally, the platform integrates campaign management across multiple channels, including social media, email, and mobile, allowing for a seamless marketing experience. Nonprofits can track and measure campaign performance in real-time, enabling data-driven decisions and optimization of marketing strategies. If your organization seeks to enhance engagement, generate sustainable revenue, and achieve impactful digital marketing goals, Feathr is the comprehensive solution for your needs.

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Feathr

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