We are looking for a Support Specialist who will be a vital member of our team, responsible for providing administrative and technical support to patients, providers, and pharmacies using our telehealth services.
Requirements
- 1-2 years of Customer Service experience
- Excellent listening, verbal, written, and interpersonal communication skills
- Demonstrated ability to switch from one task to another successfully in a fast-paced, ever-changing environment and adjust priorities as needed
- Excellent time management skills
- Keen attention to detail
- Good judgment and decision-making capabilities
- Ability to organize, prioritize, and adapt to change
- Creative ability and writing proficiency
- Knowledge of Google Products
- Familiarity with Zendesk WFM and Maestro QA
- Ability to partner with others to troubleshoot and resolve general technology issues
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k Matching
- Retirement Plan
United States
