Senior Insurance Operations Specialist (m/f/d)

You will join the Eye Underwriting insurance team as an early-career professional, supporting the daily operations that keep our insurance business running. Working closely with experienced colleagues, you will get hands-on exposure to policy administration, broker communication, and insurer reporting from day one.

Requirements

• Policy administration: creating, issuing and updating policies, endorsements, renewals, and client documentation.
• Premium administration: issuing invoices, processing payments, monitoring outstanding premiums, and coordinating with Finance.
• Communication with brokers and clients: sending renewal requests, collecting questionnaires, requesting updates, and providing policy documents.
• Bordereaux & reporting: preparing and submitting monthly bordereaux and other required reports to insurers, ensuring data accuracy and meeting reporting deadlines.
• Compliance: performing UBO checks, storing compliance documentation, and supporting audits.
• Data management: ensuring that client files, documents, questionnaires, and information are complete, accurate, and up to date.
• Process & system support: maintaining work instructions, supporting ANVA/Insly processes, and reporting issues or improvement points.
• General operational support: prioritising tasks, supporting underwriting, monitoring deadlines, and ensuring smooth daily operations.

Benefits

• Flexible location: based in the Netherlands or Germany
• Quarterly get-togethers and an annual company-wide retreat
• Tuesday lunches and Thursday Borrels in the Netherlands
• Weekly founder’s updates and Thursday socials globally