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ExtendEX

Analyst, Fraud Intelligence

Extend is an AI-native document processing platform that enables technical teams to extract structured data from complex documents with over 95% accuracy.

Extend

Employee count: 11-50

Salary: 110k-135k USD

United States only

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About Extend:

Extend is revolutionizing the post-purchase experience for retailers and their customers by providing merchants with AI-driven solutions that enhance customer satisfaction and drive revenue growth. Our comprehensive platform offers automated customer service handling, seamless returns/exchange management, end-to-end automated fulfillment, and product protection and shipping protection alongside Extend's best-in-class fraud detection. By integrating leading-edge technology with exceptional customer service, Extend empowers businesses to build trust and loyalty among consumers while reducing costs and increasing profits.

Today, Extend works with more than 1,000 leading merchant partners across industries, including fashion/apparel, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports and fitness, and much more. Extend is backed by some of the most prominent technology investors in the industry, and our headquarters is in downtown San Francisco.

About The RoleThe Fraud Intelligence team is the secret sauce behind Extend’s post-purchase protection platform. We build cutting-edge analytics engines based on signals and transactions from hundreds of millions of users to detect and prevent fraud, drive smarter decisions, and unlock business value.

We love uncovering beautiful patterns in messy data to catch bad actors and stop fraud in its tracks. You’ll have the opportunity to shape new fraud prevention product features and analytics capabilities from the ground up. You’ll work cross-functionally to develop go-to-market strategies based on your analysis.

If you’re data-obsessed, impact-driven, and excited to tackle complex problems at the intersection of analytics and fraud prevention, you’ll thrive on our team. This is a high-ownership role where your work will directly protect retailers, enhance customer trust, and drive the company’s bottom line!

What You’ll Be Doing

  • Analyze large-scale behavioral, transactional, and interaction data to uncover signals indicative of fraud and abuse
  • Apply strong business acumen to rapidly identify actionable insights, analyze fraud patterns, and validate hypotheses
  • Influence business cases and pricing strategies, and contribute to proof-of-concept initiatives with prospective merchants
  • Respond swiftly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams
  • Partner closely with leadership, go-to-market, fraud operations, product, and engineering teams to define and execute effective fraud strategies
  • Champion a culture of continuous learning, experimentation, and collaboration across the fraud and broader data science teams

What We’re Looking For

  • Hands-on, proactive, and analytical professional who is passionate about using data to solve complex, real-world problems
  • 2+ years of experience in fraud analytics, ideally within an e-commerce or retail environment
  • Prior experience in a startup or high-growth environment is preferred
  • Bachelor’s degree or higher in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, Operations Research, Physics or related field
  • Strong grasp of core data science and analytics concepts, including statistical analysis, modeling, and data wrangling
  • Proficiency in SQL and experience in Python (pandas, NumPy, scikit-learn, etc.)
  • Exceptional communication and stakeholder management skills, with a proven ability to work cross-functionally and influence outcomes
  • High attention to detail, strong intellectual curiosity, and a deep understanding of user behavior and fraud patterns
  • Empathetic, humble, and collaborative team player
  • Candidates must be located within the continental United States

Expected Pay Range: $110,000 - $135,000 per year salaried*

*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, job-related knowledge, skills and experience.

Life at Extend:

  • Working with a great team from diverse backgrounds in a collaborative and supportive environment.
  • Competitive salary based on experience, with full medical and dental & vision benefits.
  • Stock in an early-stage startup growing quickly.
  • Generous, flexible paid time off policy.
  • 401(k) with Financial Guidance from Morgan Stanley.

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Job type

Full Time

Experience level

Entry-level
Mid-level

Salary

Salary: 110k-135k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Extend

Learn more about Extend and their company culture.

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Extend was founded in 2023 by Eli Badgio and Kushal Byatnal, former engineers at Brex and Stir, who recognized that document processing was a persistent bottleneck for modern enterprises. While traditional OCR solutions plateaued at around 80% accuracy and required months of complex integration, the founders envisioned a platform that could leverage the power of Large Language Models (LLMs) to achieve near-perfect results. What started as a mission to 'transform how the world works with unstructured data' has evolved into the 'Modern Document Processing Cloud,' a comprehensive platform that unifies parsing, extraction, and orchestration.

Today, Extend empowers technical teams to build mission-critical document pipelines with greater than 95% accuracy out of the box. By combining state-of-the-art vision models with a developer-first API, the company has become the 'Stripe for documents,' trusted by industry leaders like Brex, Chime, and Flatiron Health to handle their most complex workflows. With $17 million in recent funding from Innovation Endeavors and Y Combinator, Extend is rapidly scaling its engineering team in New York City to further revolutionize how businesses unlock the value of their data.

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Extend

Company size

11-50 employees

Founded in

2023

Chief executive officer

Kushal Byatnal, Eli Badgio

Employees live in

View company profile

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