Remote Clinical Care Coordinator

As a Remote Clinical Care Coordinator, you will deliver essential value-based care services to U.S. patients from the comfort of your home in the Philippines. Working closely with U.S.-based physicians, care teams, and healthcare organizations, you will be responsible for the day-to-day clinical execution of Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Collaborative Care Model (CoCM), and Principal Illness Navigation (PIN) programs.

Requirements

• Monitor patient vital signs and health data through RPM platforms, identifying trends, red flags, and opportunities for early clinical intervention.
• Conduct scheduled and as-needed patient outreach calls for CCM services, including comprehensive care plan development, medication reconciliation, and ongoing care coordination.
• Support CoCM programs by collaborating with psychiatric consultants, primary care providers, and behavioral health specialists to manage patients with behavioral health conditions.
• Deliver PIN services for patients choosing the right providers
• Document all patient interactions, clinical assessments, and care coordination activities accurately and in compliance with CMS guidelines.
• Track and log billable time for each service line (RPM, CCM, CoCM, PIN) to support accurate clinical documentation and program compliance.
• Communicate with U.S.-based care teams to escalate clinical concerns, share patient updates, and ensure continuity of care.
• Stay current with CMS program requirements, clinical best practices, and any regulatory changes affecting RPM, CCM, CoCM, and PIN services.
• Participate in quality improvement initiatives and team huddles to continuously enhance patient outcomes and program performance.

Benefits

• HMO coverage
• Leave credits