United States onlyWe are seeking an experienced Cybersecurity Engineer to support Security Products for Local Governments. The ideal candidate will possess in-depth knowledge of configuring and administering Security Tools and Products.
| % Time | Core Responsibilities | Measures for Core Responsibilities |
| 40 | Administer and Maintain EDR Tools |
|
| 40 | Administer and Maintain Vulnerability Management System |
|
| 20 | General Support | ·Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
·Escalate complex or unresolved issues as needed ·Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed |
Desired Certifications
- Security+
- CrowdStrike Certified Falcon Administrator (CCFA)
- Tenable Certified
- Additional Cybersecurity Related Certifications
- Administer and Maintain EDR Tools Required 4 Years
- Administer and Maintain Vulnerability Management System Required 4 Years
- Experience in information security, with a focus on security technologies. Required
- Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner. Required
- Ability to work independently and as part of a team. Highly desired
- Excellent organizational skills and attention to detail. Highly desired
- Relevant certifications preferred. Highly desired
