Manager - Remediation

The Remediation Manager will assist to set the strategic direction for the Remediation team and be accountable for the successful execution of all remediation services.

Requirements

• Maintain consistent delivery of high-quality remediation outputs with minimal rework.
• Ensure even, efficient workflow allocation that optimises team capacity.
• Support measurable improvement in QA and turnaround times.
• Build a cohesive, motivated team with strong technical and research capability.
• Reduce escalations through proactive coaching, clear guidance, and operational oversight.
• Contribute materially to the reliability and scalability of the Remediation function.