Medical Information Associate - US working hours

We are PrimeVigilance, a pharmacovigilance service provider, looking for a Medical Information Associate to support the Medical Information team in handling initial adverse event and medical information inquiries in English.

Requirements

• Life science / bio medical background – healthcare related degree (chemistry, biology, biotechnology, pharmacy, nursing)
• Advanced English skills, both verbal and written
• Customer service or call centre experience preferred
• Strong interpersonal and communication skills
• Comfortable receiving enquires by phone
• Comfortable in working US working hours/shifts
• Ability to perform out-of-hours service if required
• Time and issue management, delegation, organization and multitasking skills with good attention to detail

Benefits

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language