Interim Head of Technology Transformation - 6 month fixed term contract

Ergomed Group is seeking an Interim Head of Technology Transformation to drive the Future Ready programme and evaluate, decide, and begin executing the optimal IT operating model for the enterprise. The postholder will be accountable for driving tangible outcomes and moving the programme from analysis into action.

Requirements

• Degree in a relevant field (e.g., Computer Science, Information Systems, Engineering, Business, or equivalent professional experience)
• ITIL v4 certification (Practitioner or above) strongly preferred — Foundation acceptable with demonstrably extensive practical service management experience
• Prince2 Practitioner, MSP, or equivalent programme management qualification desirable
• Extensive, hands-on IT service management experience — not advisory — including direct accountability for incident, problem, change, and request management in a complex, multi-site environment
• Proven experience leading IT operating model transformations and delivering the transition —ideally within a global, multi-site CRO, pharmaceutical, or life sciences environment
• Experience conducting MSP evaluation, vendor due diligence, and contract negotiation in a regulated environment; able to interrogate commercial models and SLA structures with confidence
• Prior experience designing and implementing target operating models and organisational structures for IT functions of comparable scale (~500–3,000 users across multiple geographies)
• Experience building or rebuilding internal IT capability including hiring, onboarding, and developing teams within a transformation context
• Strong track record as an interim or programme director: recognised for landing tangible decisions, producing high-quality artefacts, and leaving a sustainable foundation within a fixed timeframe

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance