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Supply Chain and Compliance Coordinator
Location: Remote
Employment Type: Full-Time
Compensation: $2,500 USD/month
We are seeking a highly organized and detail-oriented Purchasing, Logistics & Compliance Coordinator to support international purchasing operations, import logistics, supplier coordination, food safety compliance, and cross-functional operational processes.
This is a key hybrid role connecting multiple departments across the organization, including purchasing, logistics, freight coordination, sales support, operations, quality assurance, and accounting-related functions.
The ideal candidate is analytical, proactive, highly organized, and comfortable working in a fast-paced environment involving international suppliers, freight partners, operational workflows, and customer coordination.
This role is essential to ensuring seamless communication, efficient operations, and high-quality service delivery to both customers and vendors.
Purchasing & Procurement Support
- Assist with purchase order creation, tracking, and documentation
- Communicate with domestic and international suppliers regarding pricing, availability, and order status
- Maintain supplier records, contracts, and product specifications
- Support inventory planning by monitoring stock levels and supplier lead times
- Help resolve discrepancies related to orders, invoices, and shipments
- Support landed cost calculations and monitor commodity market trends
- Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses
- Track shipments from origin to destination and provide status updates to internal teams
- Prepare and organize import documentation including:
- Commercial invoices
- Packing lists
- COAs
- Bills of lading
- Assist with customs clearance processes and documentation requests
- Support issue resolution related to delays, damages, or shortages
- Maintain food safety and regulatory records such as supplier approvals, COAs, and audit documentation
- Support compliance with applicable food safety standards including:
- FDA
- FSMA
- HACCP
- GFSI
- Coordinate with suppliers and internal teams to ensure compliance requirements are met
- Support internal audits, customer audits, and regulatory requests
- Serve as a primary point of contact for customers throughout the order process
- Address customer inquiries, shipment issues, and service-related concerns professionally
- Keep sales teams informed regarding PO/SO status and shipment updates
- Support customer communications and relationship management efforts
- Handle claims professionally and investigate operational discrepancies
- Maintain organized digital filing systems and operational records
- Prepare reports, spreadsheets, and summaries for management teams
- Support cross-functional communication between purchasing, logistics, sales, quality, accounting, and operations teams
- Assist with administrative tasks to improve workflow efficiency
Experience & Background
- Minimum 2+ years of experience in:
- Purchasing
- Logistics
- Import/export coordination
- Food safety
- Supply chain operations
- Similar operational roles
- Previous experience in food ingredients, food manufacturing, or import/export industries is strongly preferred
- Advanced Microsoft Excel skills, including complex spreadsheet management
- Familiarity with ERP systems and order management platforms
- Comfortable working with operational, freight, and inventory-related data
- Excellent written and verbal communication skills in English
- Strong ability to write professional emails and communicate with international suppliers and customers
- Strong relationship-building skills with internal teams, freight partners, and vendors
- Strong problem-solving and analytical abilities
- Highly organized with strong attention to detail and accuracy
- Ability to manage multiple priorities and deadlines in fast-paced environments
- Collaborative and adaptable mindset with willingness to support across departments
- Proactive and detail-oriented professional
- Strong operational mindset with ownership mentality
- Team player who thrives in collaborative environments
- Flexible, resilient, and comfortable managing evolving priorities
- Customer-focused with strong follow-through and communication skills
- Opportunity to work in a global and fast-paced operational environment
- Exposure to international purchasing, logistics, and compliance operations
- Collaborative and supportive cross-functional team culture
- Long-term career growth opportunities within operations and supply chain management
- High-impact role with visibility across multiple business functions
- Strong English communication skills are required
- Candidates with international logistics and food industry experience will be strongly prioritized
- Experience working with ERP systems and operational workflows is highly preferred
