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ENSEKEN

Software Engineering Manager - Software

ENSEK provides a cloud-native SaaS platform to help energy suppliers digitally transform, reduce costs, and improve customer experience to accelerate the energy transition.

ENSEK

Employee count: 201-500

United States only

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About Ensek

Ensek builds the cloud‑native SaaS software that’s transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‑driven insight, all underpinned by modern, cloud‑native architecture.

Ensek is at an exciting inflection point as we scale at pace towards new international horizons. If you’re motivated by solving complex, real‑world problems and want to lead the teams that build reliable, resilient platform services to accelerate the global energy transition, you’ll feel right at home with us.

About the role

Here you will have the chance to lead a high‑performing engineering team at the heart of our transformation from a tightly‑coupled monolith to a modern, domain‑driven, product‑led organisation.

You’ll blend strong people leadership with sharp technical awareness to guide your team, shape engineering direction, and deliver scalable, cloud‑native solutions that power our next stage of growth.

Working closely with Product, Design, SRE and other engineering teams, you’ll drive clarity, unblock delivery and champion a culture of ownership, experimentation and high standards. Your leadership will strengthen engineering culture, accelerate platform modernisation, and help build a truly domain‑aligned organisation.

Key responsibilities:
  • Team Leadership:hiring exceptional talent, developing engineers through meaningful 1:1s, coaching and career pathways, and creating a culture of ownership, accountability and high standards.

  • Delivery & Planning :Drive clarity and predictability. Own sprint planning, backlog prioritisation and execution in partnership with Product, ensuring the team consistently delivers valuable, high‑quality features and fixes at pace.

  • Engineering Excellence: Raise the engineering bar. Champion best‑in‑class design, testing, code review and CI/CD practices to ensure the team ships maintainable, dependable and well‑engineered software.

  • Technical Ownership:Provide strong technical leadership. Shape architectural decisions, make pragmatic trade‑offs, and partner with architects and SRE to build scalable, secure and observable systems.

  • Cross‑Functional Collaboration:Work seamlessly with Product, UX, Data and SRE to align on priorities, define clear acceptance criteria and coordinate smooth, confident releases.

  • Operational Responsibility:Ensure operational excellence. Support on‑call readiness, lead blameless post‑incident reviews, strengthen runbooks, monitoring and alerting, and embed SLIs/SLOs for the services your team owns.

  • Continuous Improvement:Remove friction, automate manual processes, embed learning loops, and foster a culture where experimentation, improvement and innovation are the norm.

Key outcomes:
  • High‑performing team: Engineers are engaged, growing and delivering predictable outcomes against roadmap commitments.

  • Reliable product delivery:Features are delivered with high quality, appropriate test coverage and minimal production incidents.

  • Operationally robust services:Services meet agreed SLAs/SLOs with clear dashboards, playbooks and reduced MTTD/MTTR.

  • Strong cross‑team alignment:Close partnership with Product and SRE results in faster, lower‑risk launches and improved customer outcomes.

Experience required:
  • Proven engineering management experience: 3+ years managing engineers with a track record of hiring, coaching and developing teams.

  • Software delivery at scale: Experience shipping production microservices or cloud‑native applications using public cloud (AWS preferred).

  • DevOps & CI/CD: Practical understanding of automated pipelines, Infrastructure as Code and container orchestration (Kubernetes or equivalent).

  • Quality & testing: Experience driving test strategy, automated testing and code quality initiatives.

  • Observability & incident response: Familiar with monitoring, logging and incident management practices to support reliable operations.

  • Stakeholder management: Strong communicator able to influence across product, design, SRE and senior leadership.

  • Technical background: Strong coding experience in at least one modern language (e.g. Java, Kotlin, Python, Go, C#) and familiarity with system design and architecture patterns.

Company benefits
  • 25 days’ holiday + bank holidays

  • Option to buy or sell 5 extra annual leave days per year

  • Vitality Health Insurance, including private healthcare, virtual GP access and mental‑health support

  • Pension with 5% matched contribution

  • Regular team‑wide and company‑wide events

  • 2 volunteering days per year

  • Remote‑first working environment with offices in London and Nottingham

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About ENSEK

Learn more about ENSEK and their company culture.

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For many energy suppliers, the landscape is fraught with challenges. They grapple with monolithic, outdated technology stacks that are costly to maintain and slow to adapt. This often leads to a high cost-to-serve and, consequently, a suboptimal customer experience. In a market with ever-evolving consumer expectations, increasing regulatory pressures, and the urgent need to address climate change, the pressure to innovate and transform is immense. Many suppliers find themselves hindered by legacy systems, unable to launch new, customer-centric products and services efficiently. This is where ENSEK steps in, understanding that digital transformation is not just a buzzword but a critical necessity for survival and growth in the energy sector.

ENSEK provides a solution designed to alleviate these pressures and empower energy retailers to thrive. Our purpose is to accelerate the digital energy transition by offering a 100% cloud-native SaaS platform, 'Ignition'. This platform is the business-critical technology for the world's leading energy suppliers, enabling them to create lean, customer-centric, and adaptive retail businesses. By automating up to 98% of processes, our clients can significantly reduce their cost-to-serve by up to 50%. This frees up valuable resources, allowing them to focus on what truly matters: innovating and delivering value to their customers. Our API-first, microservices architecture provides the flexibility and scalability needed to not only meet current demands but also to future-proof their operations. We help suppliers move beyond simply supplying energy to connecting, orchestrating, and optimizing the billions of smart devices and assets that are key to a decentralized, digitized, and decarbonized energy future, playing a leading role in achieving net-zero.

Employee benefits

Learn about the employee benefits and perks provided at ENSEK.

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Discounted Travel Passes

Offers discounted passes for public transport.

An extra day off for your birthday

Employees get an additional day off to celebrate their birthday.

Family-friendly policies

Offers family-friendly policies, such as school-hours contracts.

Health Insurance

Comprehensive private health insurance is offered to all employees.

View ENSEK's employee benefits
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