Senior People Operations Manager

For many energy suppliers, the landscape is fraught with challenges. They grapple with monolithic, outdated technology stacks that are costly to maintain and slow to adapt. This often leads to a high cost-to-serve and, consequently, a suboptimal customer experience. In a market with ever-evolving consumer expectations, increasing regulatory pressures, and the urgent need to address climate change, the pressure to innovate and transform is immense. Many suppliers find themselves hindered by legacy systems, unable to launch new, customer-centric products and services efficiently. This is where ENSEK steps in, understanding that digital transformation is not just a buzzword but a critical necessity for survival and growth in the energy sector.

ENSEK provides a solution designed to alleviate these pressures and empower energy retailers to thrive. Our purpose is to accelerate the digital energy transition by offering a 100% cloud-native SaaS platform, 'Ignition'. This platform is the business-critical technology for the world's leading energy suppliers, enabling them to create lean, customer-centric, and adaptive retail businesses. By automating up to 98% of processes, our clients can significantly reduce their cost-to-serve by up to 50%. This frees up valuable resources, allowing them to focus on what truly matters: innovating and delivering value to their customers. Our API-first, microservices architecture provides the flexibility and scalability needed to not only meet current demands but also to future-proof their operations. We help suppliers move beyond simply supplying energy to connecting, orchestrating, and optimizing the billions of smart devices and assets that are key to a decentralized, digitized, and decarbonized energy future, playing a leading role in achieving net-zero.