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Enghouse SystemsES

CloudOps Engineer (Pleno)

Enghouse Systems Limited is a Canadian publicly traded software and services company founded in 1984, specializing in enterprise software solutions for various vertical markets.

Enghouse Systems

Employee count: 1001-5000

Brazil only

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O(a) Analista de CloudOps Engineer Pleno será responsável por desenvolver e executar a estratégia de DevOps da organização, garantindo eficiência, segurança e escalabilidade dos sistemas. O candidato ideal terá experiência avançada com infraestrutura em nuvem, automação de processos e liderança técnica em ambientes complexos. Essa é uma posição 100% remota, reportando diretamente ao Head de desenvolvimento.

Responsabilidades:

  • Definir e implementar estratégias de DevOps alinhadas com as metas de negócio.
  • Garantir alta disponibilidade, segurança e escalabilidade dos sistemas.
  • Desenvolver e gerenciar pipelines de CI/CD para otimizar a entrega de software.
  • Definir e monitorar métricas de desempenho (SLAs, SLOs, SLIs) para melhoria contínua dos serviços.
  • Atuar em conjunto a equipe de DevOps
    Plenos e SRE, promovendo seu desenvolvimento profissional e processo de Knowledge
    Transfer junto ao time.
  • Trabalhar em colaboração com times de desenvolvimento e operações para impulsionar uma cultura DevOps.

Requisitos e Qualificações:

  • 3 a 5 anos de experiência como DevOps, com histórico de gerenciamento em ambientes de grande escala.
  • Experiência avançada com automação de infraestrutura e pipelines CI/CD em larga escala.
  • Proficiência em observabilidade e resiliência de sistemas complexos.
  • Sólida experiência com containers, Kubernetes e arquitetura baseada em microserviços.
  • Conhecimento aprofundado em computação em nuvem Oracle
    e AWS, desejável conhecimento em Azure e GCP e sólido conhecimento em ferramentas de infraestrutura como código (Terraform, Ansible).
  • Forte capacidade de liderança e tomada de decisões estratégicas.
  • Habilidade para influenciar a cultura organizacional e promover a adoção de práticas DevOps.
  • Excelente gestão de crises e otimização de processos complexos.

Ferramentas Principais:

  • CI/CD: Jenkins, GitLab CI, CircleCI.
  • Monitoramento e Observabilidade: Datadog, Prometheus, Grafana.
  • Contêineres e Orquestração: Docker, Kubernetes.
  • Infraestrutura como Código: Terraform, Ansible.
  • Cloud: Oracle e AWS.

O Que Oferecemos:

  • Vaga 100% remota com flexibilidade de horário.
  • Oportunidade de atuar em projetos inovadores e desafiadores.
  • Ambiente dinâmico e colaborativo, com foco em aprendizado contínuo.

About Us:

Enghouse Systems is a global provider of customer engagement solutions. Our innovative software and services enable businesses to effectively communicate, collaborate, and connect with their customers. With a strong commitment to technological excellence, Enghouse Systems is at the forefront of creating cutting-edge products that empower organizations to deliver exceptional customer experiences.

Meet the team!

We appreciate the enthusiasm of all applicants, and while we thank you for your interest, only those selected for an interview will be contacted. Enghouse is proud to be an equal-opportunity employer, ensuring that all applicants are considered without discrimination, and accommodations will be provided upon request during the hiring process. Ready to revolutionize the future with us? Apply now!

About the job

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Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

Brazil +/- 0 hours

About Enghouse Systems

Learn more about Enghouse Systems and their company culture.

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Enghouse Systems Limited is a publicly traded Canadian based software and services company founded in 1984. Enghouse shares are traded on the Toronto Stock Exchange under the ticker symbol ENGH. The company specializes in providing enterprise software solutions that serve various distinct vertical markets, primarily focusing on remote work, visual computing, and customer interaction solutions. Enghouse operates across different sectors, emphasizing customer needs with tailored software experiences.

Through its various subsidiaries, Enghouse develops software solutions dedicated to enhancing company communications, customer service, and data management. Their product offerings are designed to integrate with existing customer infrastructure and provide businesses with innovative tools that boost productivity and streamline operations. Enghouse Systems prides itself on building a larger and more diverse software portfolio through targeted acquisitions and strategic growth initiatives. As a global leader in the enterprise software field, Enghouse maintains a commitment to delivering exceptional value to its clients and shareholders through a continuous focus on innovation and quality.

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Enghouse Systems

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