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Employer Direct HealthcareEH

Senior Technical Program Manager, Information Security / DR / BCP (Remote - USA)

Employer Direct Healthcare provides high-quality, cost-efficient healthcare solutions for self-funded employers and their members, specializing in surgical benefits and oncology care.

Employer Direct Healthcare

Employee count: 201-500

United States only

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About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com.

About You:

  • You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small big wins.
  • INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives you cherish the differences in each individual that you interact with.
  • You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas.
  • You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
  • Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear.
  • You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life.

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Lantern is seeking a Senior Technical Program Manager (TPM) with in-depth expertise in Information Security, governance, and program management to drive the execution of critical Information Security and Infrastructure initiatives. This role is responsible for driving and coordinating security initiatives, ensuring projects are delivered on time, within scope, and in alignment with compliance/business/enterprise goals.

The ideal candidate has a strong PMO background, proven ability to manage complex security portfolios, and hands-on knowledge of governance, risk, and compliance frameworks. You will partner closely with IT, Legal, Product, Security, and Infrastructure teams to establish governance structures, manage capacity planning, and deliver projects that strengthen the organization’s technical and operational readiness.

Location: Remote, USA

Responsibilities and Duties:

Portfolio Program Management (PMO)

  • Implement and scale a unified portfolio management framework to prioritize and deliver InfoSec and Infrastructure initiatives aligned with enterprise goals.
  • Manage intake and prioritization processes, ensuring smooth execution and onboarding of new hires into meaningful project work.
  • Deliver 90%+ on-time, in-scope project execution across security and infrastructure portfolios. Manage timelines and deliverables for frameworks such as SOC, HIPAA, and GDPR.
  • Conduct quarterly portfolio reviews, connecting project outcomes, hiring efficiency, and resource utilization to business objectives.

Capacity Planning Resource Management

  • Drive workforce and hiring alignment with portfolio needs.
  • Optimize resource allocation and track utilization to maximize program efficiency.

Governance Security Oversight

  • Establish and track KPI (e.g., time to restore service, vulnerability remediation SLAs, phishing resilience, audit readiness, etc.) and KRI (e.g., risk exposure, compliance gaps) to measure operational readiness.
  • Lead and manage assessments across:
    • Physical Security
    • Microsoft Security (Active Directory, Entra, M365)
    • Cybersecurity (NIST CSF 2.0)
    • HITRUST remediation initiatives
  • Oversee adoption of tools and frameworks for incident, risk, and policy management (e.g. OneTrust).

Security Technical Execution

  • Oversee delivery of security initiatives, including:
    • MDR tool implementation (Expel)
    • Penetration Testing programs
    • Data Loss Prevention tools
    • Identity Access Management rollouts
    • SOP updates and PagerDuty integration
  • Disaster Recovery (DR) and Business Continuity Planning (BCP) Expertise
    • Ability to develop and maintain DR/BCP policies, procedures, and runbooks
    • Familiar with NIST
    • Experience conducting BIA and Risk Assessment to identify critical processes and dependencies
    • Knowledge of recovery time objectives (RTO), recovery point objectives (RPO), and tiered recovery strategies for different systems
    • Leading Tabletop exercises, simulation testing, and complete failover tests for DR and continuity validation
    • Assessing 3rd party vendor and partner DR/BCP capabilities as part of risk management
  • Risk Management: Work with security engineers to identify, evaluate, and mitigate risks, balancing business needs with security requirements. Lead compliance and risk initiatives, including:
    • OneTrust deployment for Incident Management, IT Security Risk Management, 3rd-Party Risk, and Policy Management
    • Questionnaire response automation and SOC audit support

Qualifications:

  • 5+ years of program/project management experience within Information Security, IT, or Infrastructure domains.
  • Proven experience in security governance, compliance, and risk management frameworks (e.g., NIST CSF, HITRUST, SOC).
  • Strong knowledge of security tool implementation (MDR, IAM, DLP, OneTrust).
  • Jira knowledge.
  • Experience leading portfolio-level program management, including intake, prioritization, and capacity planning.
  • Track record of delivering large-scale projects with high on-time and in-scope success rates.
  • Excellent communication, stakeholder management, and executive reporting skills.
  • Must demonstrate flexibility and excellent organizational skills with the ability to complete various tasks accurately with high attention to detail and creativity.
  • Develop, manage, and maintain customer relationships at all organizational levels.
  • Excellent soft skills to handle stress and resolve conflicts.
  • Ability to maintain confidentiality.
  • Be Proactive, Self-Driven, Fast-Learner, and Accountable.

Preferred Skills:

  • Familiarity with cloud security.
  • Strong analytical ability to connect project outcomes to business performance metrics.
  • PMP, CISSP, CISM, CISA, or related certifications (preferred but not required).

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Long Term Disability
  • Life Insurance
  • 401k with company match
  • Paid Time Off
  • Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Employer Direct Healthcare

Learn more about Employer Direct Healthcare and their company culture.

View company profile

Employer Direct Healthcare (EDH) understands that navigating healthcare, particularly for significant medical events like surgery or cancer, can be overwhelming and costly for both employees and employers. Many individuals face challenges in finding high-quality, affordable care, and often struggle with understanding their benefits and coordinating their treatment. This can lead to delayed care, suboptimal outcomes, and significant financial strain. Employers, on the other hand, grapple with the rising costs of healthcare and the need to provide valuable benefits that truly support their workforce's well-being. They seek solutions that not only manage expenses but also ensure their employees receive the best possible care, leading to quicker recovery times and improved productivity.

That's why Employer Direct Healthcare has developed a customer-centric approach focused on transforming access to excellent care for the cases that matter most. Our mission is to democratize healthcare, facilitating access to top-quality providers at fair prices nationwide. We partner with self-funded employers to offer their employees supplemental benefits that simplify the healthcare journey. Our flagship product, SurgeryPlus®, provides a full-service surgical concierge and a network of elite providers, significantly reducing surgical costs for employers by nearly 50% in many cases, while ensuring employees receive exceptional care. We guide members through every step, from understanding their diagnosis to coordinating with top surgeons and facilities, ensuring a seamless and supportive experience. Recognizing the complexities of cancer care, we've also launched a comprehensive oncology solution to provide end-to-end support for patients and their families. Our dedicated Care Advocates work closely with members, offering personalized assistance and ensuring they can focus on their health, not the hassles of the healthcare system. By curating a Network of Excellence and providing dedicated support, we help employees get back to good health, their families, and their work, while providing significant cost savings and a valuable benefit for employers.

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Employer Direct Healthcare hiring Senior Technical Program Manager, Information Security / DR / BCP (Remote - USA) • Remote (Work from Home) | Himalayas