Business Development / Sales Representative - EMPESPI01

Role Title: Business Development / Sales Representative

Location: South Africa (Fully remote)

Type: Contractor

Hours: Monday to Friday (TBC)

Salary: R20 000 - R26 000 per month (depending on experience)

Reporting to: Director

Experience: 3 years Sales

We are seeking a proactive and client-focused Account Manager to join a fast-growing company that provides the infrastructure behind high-performing cold email operations.

The business supports agencies, resellers, and operators running outbound campaigns at scale by building and managing high-quality email inbox systems across major platforms. Known for speed, reliability, and direct client communication, the team operates in a fast-paced, no-ticket environment where responsiveness and ownership are key.

This role is focused on managing and growing a portfolio of agency clients. You will be responsible for onboarding, supporting, and retaining clients while ensuring their operations run smoothly. It is a relationship-first role within a technical product environment, with the opportunity to build deeper knowledge in email deliverability and infrastructure over time.

Requirements

• 1–2 years’ experience in account management, customer success, or a client-facing role
• Strong written communication skills, with the ability to respond quickly and clearly (primarily via Slack)
• Comfortable managing multiple clients and working in a fast-paced environment
• Proactive, organised, and able to identify and resolve issues before they escalate
• Ability to understand and discuss technical concepts such as email deliverability, DNS, and integrations
• Confident working remotely and managing responsibilities independently

Advantageous:

• Experience with cold email platforms (e.g. Smartlead, Instantly, Bison, Lemlist)
• Understanding of email infrastructure (Google Workspace, SPF/DKIM/DMARC, Cloudflare)
• Experience working with agencies or B2B sales environments
• Exposure to managing high-volume client portfolios

Benefits

• Fully remote role
• Competitive salary
• Salary review after 6 months with clear growth progression
• Opportunity to develop technical expertise in a high-demand niche
• Work in a fast-growing, high-performance environment with direct client interaction
• Clear pathway into a more senior, technical Account Manager role